Enforcement Officer

Overview

Enforce DVLA vehicle clamping, advise public, manage equipment and reporting.

Key Responsibilities

• public advice
• daily reporting
• agency coordination
• enquiry handling
• equipment servicing
• clamping advice

Tasks

-Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle. -Completes daily reports regarding activities -Work alongside other agencies when required including Police DVLA and VOSA. -Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available. -Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager. -Liaises with members of the public and give advice regarding clamping and fines.

Requirements

• initiative
• self‑motivated
• driving licence
• customer focus
• communication
• experience

What You Bring

-Ability to work on own initiative -Self Motivated -Ability to work shifts -Full UK Driving Licence -Customer Focused -Excellent Communication Skills -Previous experience in a similar role would be ideal but not essential

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Benefits

-28 days’ holiday including bank holiday -First Class Training & Development Opportunities -Enhanced Maternity & Paternity package [subject to eligibility criteria] -Regular overtime [optional] -Full Uniform provided -Pension Scheme -Excellent Reward & Recognition Scheme -Flexible Shift Patterns -Competitive rates of pay -Staff benefits designed to suit you, from discounts on retail shopping travel and socialising to health & wellbeing

About Videalert

-Grew through high-profile UK local-authority contracts—Westminster, Barnet and Kingston—replacing legacy systems with smarter enforcement. -Typical projects include mobile enforcement vehicles (cars, bikes, electric scooters), school-street safety schemes, Clean Air Zones and ANPR police integrations. -Specialises in moving-traffic enforcement, school-safety, police ANPR, parking management and low-emission zone compliance. -Offers hosted Enforcement-as-a-Service and flexible commercial models, reducing capex and speeding deployment. -Open-platform architecture feeds anonymised ANPR data into wider smart-city, police, parking-operators and traffic systems.

Sector Specialisms