Key Account Specialist

Overview

Handle billing, invoicing, and collections for key accounts, ensuring accuracy and timely payments.

Key Responsibilities

• invoice processing
• platform upload
• status monitoring
• dispute escalation
• customer liaison
• ar management

Tasks

-Prepare daily invoicing for Key account customers; -Escalation of disputes to management as needed. -Involve key account managers, district offices and liaise directly with key customers to resolve -Communicate with key customers discuss discrepancies, investigate complaints, verify -Responsible for accuracy of key customers special billing rates; -Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging; -Continually check invoice status in 3rd party platforms and resolve rejected invoices or -Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer -Upload invoices to 3rd party billing platforms and provide required documentation including -Provide statement of account to customers, Key Account managers and others upon request -Safety: Uphold the highest safety standards for all. -Create Value for the Customer: Deliver innovative, reliable solutions. -Integrity and Trust: Foster honest, ethical relationships.

Requirements

• accounting
• finance
• associate degree
• billing
• collections
• 2-5 years

What You Bring

-Accounting/Finance/Business Administration or Associate Degree with additional work experience in billing or collections is required -2-5 years general work experience

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Benefits

-A wide range of development opportunities to boost your professional and leadership growth. -3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. -Fully vested 401k match, up to 7% of total eligible compensation. -Tuition Reimbursement - Eligible after 6 months of service. -Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. -Competitive Medical, Dental and Vision Plans - Effective from first day of hire.

About Schindler Elevator Corporation (U.S.)

-A global leader in the design, manufacturing, and servicing of elevators, escalators, and related mobility solutions. -Serves a diverse range of industries, providing solutions for buildings, infrastructure, transport, and more. -Well-known for cutting-edge technology in mobility solutions, offering energy-efficient and sustainable products. -Typical projects include large-scale commercial buildings, residential complexes, and transport hubs like airports and metro stations. -Involved in major infrastructure projects, ensuring safety and reliability in vertical transport. -Focuses on customer-centric services, including maintenance and modernization offerings. -A trusted partner in delivering mobility solutions that keep people moving across cities and countries worldwide.

Sector Specialisms