Director of Special Events

Overview

Directs wedding and event operations, sales, budgeting and team leadership in Dubai.

Key Responsibilities

• event planning
• budget management
• staff scheduling
• guest service
• marketing strategy
• report preparation

Tasks

Conduct weddings, rehearsals, and tours, and meet with guests to finalize details. Ensure the department calendar is consistently updated with guest appointments, staff adjustments, and volunteering commitments to maintain operational clarity. Create the annual budget, aligning financial planning with departmental goals and projected business needs. Oversee daily functions of the department to ensure smooth execution of all activities. Network with managers and external venues to identify growth opportunities. Create and implement a strategy to attract destination weddings, as well as local and regional large family weddings and social events. Address and resolve staff questions or concerns, fostering a supportive work environment. Coach, counsel, and mentor colleagues, promoting growth and accountability. Collaborate with the Marketing team to create a Wedding and Event offering and market it through appropriate channels to achieve optimal reach and effectiveness. Ensure exceptional guest service, maintaining the highest standards of attention and care. Remain flexible in booking policies to maximize business opportunities. It is essential to establish a targeted strategy for the Indian market to attract destination wedding business from high-net-worth individuals. Daily responsibilities include booking weddings, supporting managers, as well as managing contracts, billing, deposits, and prepayments. Accept networking opportunities with on-site and off-site industry contacts. Assist with onboarding and training of new employees and ensure ongoing education on departmental policies. Track leads and sources to evaluate marketing effectiveness and business development opportunities. Oversee events to ensure punctuality, fulfillment of requests, and flawless execution. Upsell wedding and retail merchandise to meet and exceed budget targets. Monitor monthly budget goals against actualized business to identify variances and adjust strategies. Prepare departmental reports for the Vice President Sales to ensure transparency and strategic alignment. Job Role - Director of Events & Weddings reporting directly to the Vice President of Sales, the Director of Weddings & Events plays a pivotal role in orchestrating all facets of wedding and event operations, combining strategic leadership with hands-on execution. This position is responsible for driving departmental performance through effective budgeting, staff development, vendor coordination, and guest service excellence. By overseeing daily operations, managing high-profile events, and fostering team growth, the director ensures that every experience is flawlessly delivered and aligned with brand standards. The role also emphasizes innovation, business development, and maintaining competitive offerings in the wedding industry, all while cultivating a culture of service, precision, and continuous improvement. Coordinate client requests via phone, email, and in-person interactions. Make decisions based on business trends, guest service, and revenue potential. Create and maintain staff schedules to guarantee optimal coverage. Address and resolve guest questions or concerns, ensuring satisfaction and loyalty. Ensure all correspondence is accurate before sending to guests. Represent the resort at trade shows, road shows, wedding forums, presentations, and sales trips. Actively prospect for attractive new business and create opportunities for growth. Facilitate quarterly one-on-ones with Managers to review goals and progress. Provide motivation and guidance, reinforcing team morale and performance. Assist with phones, emails, site visits and sales when needed to support team workload and guest inquiries.

Requirements

• bachelor's
• business admin
• marketing
• hotel management

What You Bring

A bachelor’s degree in business administration, Marketing, or Hotel and Restaurant Management is required.

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Benefits

Salary - AED 40000 plus other benefits like accommodation & transportation

About dewan consultants

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