Night Attendant- Casual

Overview

Night Attendant handles front desk, calls, visitor assistance, cleaning, and security.

Key Responsibilities

• maintenance reporting
• floor care
• mail handling
• emergency response
• reception management
• cleaning operations

Tasks

-To arrange meeting room schedule and bookings; -To strip, scrub, spray, and buff all carpet and non-carpet floor surfaces; -To participate in the Quality Improvement Program; -To update phone and distribution lists; -To answer and respond immediately to emergency response system; -To report promptly to management of maintenance & repairs that are necessary throughout the facility by entering in Maintenance Care system; -To prepare packages and arrange courier pick up; -To clean areas according to assigned schedules using appropriate cleaning and sanitation methods and procedures; -To handle various administrative and introductory accounting duties; -To maintain a clean, safe, fully stocked and well organized reception area; -To stamp, deliver and maintain mail machine for external mail; -To greet, assist and direct all visitors; -To prepare documentation as required according to residence policy; -To run the front desk in a courteous efficient manner; -To attend in-service training as required in order to better serve the needs of the residents; -To establish and maintain harmonious relationships with residents, their families and employees; -To adhere to established residence policies and procedures, including safety rules and safe working practices; -To provide evening security and emergency response for residents when required; -To operate floor care machines and steam cleaning equipment; -To clean common areas, including furniture, kitchen and washroom fixtures, walls, ceilings, lights, vents and windows; -To pick up garbage & recycling and transport to designated areas; -To answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner; -To do laundry (including washing, treating & folding); -To be aware of the Residents Rights & Responsibilities and endeavor to respect and promote it; -To complete The Learning Centre as monthly online training; -To attend staff meetings as required to be aware of changes in Residence that have taken place; -To uphold and promote organization’s values and philosophy relating particularly to ethics, morality, and integrity. -To report to management if the residents have concerns or complaints; -To pick up and sort internal mail; -To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); -To replace staff as necessary; -To redirect calls as appropriate and take clear, concise messages when required;

Requirements

• microsoft office
• communication
• cpr
• responsible service
• institutional cleaning
• multitasking

What You Bring

-Expertise in Microsoft Word (Word, Excel, PowerPoint, E-mail) preferred; -Excellent interpersonal, oral and written English communication skills, demonstrating empathy and patience; -Ability to provide feedback on a day-to-day basis; -Current CPR and First aid; -High organized and detail focused; -Current Smart Choices Responsible Service Certification (Serving it Safe); -Previous experience in reception is considered an asset; -Current (within 6 months) Vulnerable Position/Sector Screening (VPS); -Previous experience in commercial/residential/Healthcare cleaning and laundry procedures is desirable -Knowledge and experience with standard institutional cleaning techniques; -Ability to work with minimal supervision; -Must exhibit professional and polished telephone manner; -To always be accessible to your team and management and promptly attend any problems/concerns that may arise; -Ability to handle multiple tasks at once, work under pressure, and meet deadlines;

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About Cogir Real Estate

-Known for its diverse portfolio spanning residential, commercial, and industrial properties. -Experienced in managing and developing large-scale real estate projects. -Develops vibrant mixed-use communities and sustainable commercial spaces. -Innovative approach to design and community-focused developments. -Operates a robust property management division overseeing numerous assets. -Committed to high-quality craftsmanship and client satisfaction, earning numerous industry awards.

Sector Specialisms

Security Clearance

-current vulnerable position/sector screening (vps) required