Patient Access Waiting List Coordinator

Overview

Coordinate elective waiting lists, liaise with staff and patients to ensure timely admissions.

Key Responsibilities

• waiting list
• operating lists
• patient administration
• case notes
• data collection
• clinician liaison

Tasks

-To co-ordinate the day to day management and maintenance of the inpatient/day case waiting lists in accordance with the Patient Access Policy.2. To select cases for theatre lists within give guidelines ensuring the nation and local targets are met.3. To replace cancellations, as and when necessary, with like for like cases or within guidelines provided, whilst taking into account the national targets for waiting times.4. To instruct patients with regard to the stopping of specific medication and inform patients of starving requirements depending on scheduling of theatre sessions. When required to send bowel preparation with instructions directly to patients.5. Dealing with all patients enquires regarding cancellations, rescheduling, holiday bookings and suspensions.6. To contact the patients and agree a convenient date for their admission, in line with booked admissions.7. Notifying all patients with regard to pre-operative assessment appointments.8. To manage and monitor those patients who have been suspended, RTT clock paused or on watchful waiting. This involves validating length of suspension, reason for suspension and, as appropriate putting the patients back on the waiting and organising an admission date.9. Liaise with clinicians regarding appropriate scheduling of patients such as case mix together with other key information to ensure the full utilisation of theatre lists.10. Be responsible for producing operating lists for individual operating sessions, including special/clinical instructions and circulating to the designated areas in a timely manner.11. Informing the theatre staff of specialist theatre equipment required as directed by the medical staff and arrange for identified representatives to be present at the time of surgery.12. To accurately in-put, up-date and monitor patient related information onto the computerised Patient Administration System.13. To report and keep records of patient cancelled on the day of surgery to ensure the patient is re-dated for surgery within the 28 days national target14. Produce, on a weekly basis, a list of elective admissions in an accurate and timely manner.15. To prepare case notes for all attendances ensuring they comply with the Standard Order of Case Notes, and to ensure investigation reports relevant to each attendance are available.16. To be responsible for the security of case notes and all patient information held within the department.17. To ensure the timely delivery of case notes to the pre-operative assessment clinics and admission areas ensuring that all relevant test reports are included.18. To work closely with Medical Secretarial and Health records clerks to ensure the development of an efficient team to effectively support the Directorate.19. To be responsible for the timely processing of all incoming and outgoing mail.20. To respond in a professional and sensitive manner when dealing with confidential issues.21. To collect relevant statistical data relating to patient activity.22. To be actively involved with procedural changes. To provide information/case notes as requested by Medical Staff for such purposes.23. To act as a mentor for newly recruited Waiting List staff, including an introduction into working practices and procedures within the Department.24. To be aware of the security arrangements in your own working area and to be responsible for the security/distribution of keys held in the department.25. To cover in the absence of colleagues as required.26. To attend mandatory training sessions and undergo training as deemed appropriate by Managers.

Requirements

• nvq level3
• gcse
• excel
• outlook
• medical terminology
• clerical

What You Bring

-Computer literate with excellent keyboard skills with a high level of accuracy -Knowledge of databases, spreadsheets, ie PAS, Outlook, Radiology Database, Excel or similar applications -NVQ Level 3 or equivalent Health Records experience -GCSE (or equivalent) in four subjects, one to be English -Basic knowledge of medical terminology -Clerical experience

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About Popular Plumbing And Heating Corp

-Delivers comprehensive plumbing, heating, and HVAC solutions across the NY metro area. -Has steadily grown its local footprint through service excellence and emergency response capability. -Typical projects range from routine drain and pipe repairs to complex heating system installations and HVAC system balancing. -Serves both homes and businesses across the region. -Specializes in residential and commercial sectors, servicing water utilities, heating systems, sewer lines, and gas utilities. -Known for rapid response and emergency services, building a reputation for reliability and technical expertise. -Licensed in the NY tri-state area and offers 24/7 emergency support, standing out in a competitive market.

Sector Specialisms

Visa Sponsorship

-applications from job seekers who require current skilled worker sponsorship to work in the uk are welcome and will be considered. -further guidance on required criminal record certificates for skilled workers is available via the uk visas and immigration website.

Security Clearance

-a disclosure and barring service (dbs) check is required under the rehabilitation of offenders act (exceptions order) 1975.