Contract Support

Overview

Admin support for FM contract, handling work orders, finances, vendors, H&S.

Key Responsibilities

• work order
• cafm system
• maintenance scheduling
• asset management
• financial management
• reporting

Tasks

-Act as a primary administrative point of contact for the client and internal teams, providing comprehensive support for all contract needs and responding to enquiries to ensure timely, high-quality service delivery. -Coordinate the scheduling of all planned preventative maintenance (PPM) and reactive works, arranging visits from engineering resources and external vendors to ensure compliance with the contract schedule. -Proactively identify and suggest improvements to existing processes and solutions to enhance team efficiency and service delivery. -Ensure full compliance with all Health & Safety requirements by maintaining H&S documentation, managing site logbooks, producing regular safety reports, and promoting a safe work environment. -Manage the complete financial cycle for the contract, including raising purchase orders, processing supplier invoices, managing Work in Progress (WIP), and supporting with debt collection. -Manage the end-to-end work order process through the CAFM system, from raising and dispatching jobs to tracking them through to completion. -Support the contract manager with financial tracking, including assisting with budget monitoring and ensuring consistent delivery of all financial outputs for the account. -Deliver monthly reporting support for Contract and Business Unit Reviews, including the preparation of performance dashboards, KPI analysis, and operational summaries. -Assist with the management of the asset database, ensuring all equipment changes are accurately recorded in the CAFM system to maintain data integrity. -Oversee all contract-related administration, including onboarding vendors, managing engineering timesheets, and ensuring all operational documentation and service sheets are accurately maintained and filed.

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms