Resident Services Coordinator

Overview

Front‑of‑house coordinator delivering resident services and community support.

Key Responsibilities

• resident service
• crm updates
• event planning
• leasing support
• logistics coordination
• facility upkeep

Tasks

-Deliver warm, professional service to residents and visitors in person, over the phone, and online -Share local tips and insights to enhance the resident experience -Handle daily admin, communications, and CRM updates efficiently -Assist with planning, promoting and running of community events and resident engagement initiatives -Assist with leasing enquiries and ensure resident satisfaction -Manage resident enquiries, package deliveries, guest bookings, and move-in logistics -Keep front-of-house areas spotless, safe, and welcoming

Requirements

• customer service
• work rights
• driver's license
• microsoft office
• crm
• communication

What You Bring

Are you a confident, customer service driven professional who loves being the friendly face of a community? As our Resident Services Coordinator, you'll be the first point of contact for residents, guests, and visitors, keeping operations running smoothly and creating memorable everyday moments. -1-2 years of customer-facing experience in hospitality, accommodation, or real estate -Must have Australian work rights -Experience in customer facing roles such as hospitality, real estate or similar -Current driver's license and ability to complete police and Working With Children checks -Confidence using Microsoft Office and CRM systems -Exceptional communication and organisational skills -Comfortable with occasional physical tasks and confident in safe manual handling practices.

People Also Searched For

About Greystar (International)

-Operates in nearly 250 cities across North America, Europe, South America, and Asia-Pacific. -Vertically integrated model spans multifamily apartments, student residences, senior living, single-family rentals, and logistics-linked housing. -Milestones include acquiring landmark portfolios like Monogram Residential Trust in 2017 and EdR student housing in 2018. -Internationally, it launched student-living brands in London and upscale communities in China, Australia, and Chile. -Pioneered modular apartment construction in the U.S., building hundreds of units more efficiently.

Sector Specialisms

Security Clearance

-police check -working with children check