Assistant General Manager/Leasing Manager

Overview

Assist GM in daily ops, leasing, resident relations, and financial management.

Key Responsibilities

• leasing events
• rent collection
• market survey
• service requests
• weekly reporting
• admin support

Tasks

-In conjunction with the leasing team, develop, plan, & execute all leasing events & activities -Collect and secure rental payments -Maintain understanding of the market/competitors by completing market surveys -Maintain and monitor the systems and procedures for service requests and follow-ups -Conduct phone, online, and in person sales with prospective residents and renewals -Work with corporate marketing manager to deliver strong leasing and marketing initiatives -Maintain a high degree of professionalism and foster positive relationships with residents -Participate in the daily operations of the property -In conjunction with the leasing team, develop, plan & execute all resident retention events -Compile and submit weekly reports; Compile and submit market survey -Participate in resident retention and leasing events -Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts -Maintain positive resident relations through outstanding service -Participate in weekly team meetings -Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence

Requirements

• yardi
• entrata
• student housing
• management
• microsoft office
• social media

What You Bring

-Experience and knowledge of Yardi or Entrata systems -2-3 years’ experience in student housing—Strongly Preferred -2 years of experience in a management role with a proven track record of achievements -Strong internet, Microsoft Office, and spreadsheet skills -Working knowledge of Social Media and online presence -Have a strong knowledge of the resident database, accounts receivable, and accounts payable -Strong financial, organizational, analytical and decision-making skills

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Benefits

-Prescription Drug Plan -Direct Deposit -Group Life Insurance -Employee Referral Program -Health, Vision, and Dental Insurance for you and your dependents -Time off to Volunteer -401(k) Program with Employer Contribution -Collegial Work Environment -Paid Parental Leave -Generous Paid Vacation, Sick Time and Holidays -Voluntary benefits -Short-Term Disability & Long-Term Disability Insurance -Employee Assistance Program

About Gmh Communities

-Founded with a vision to provide quality residential communities that promote lifestyle and comfort. -Specializes in the acquisition, development, and management of residential real estate properties. -Has a diverse portfolio spanning across numerous residential communities, offering modern living solutions. -Focused on creating long-term value through property enhancement and strategic management. -Works with experienced teams to provide top-tier services, ensuring customer satisfaction and retention. -Continuously adapts to changing market dynamics to deliver both innovative and sustainable living options. -Involved in the management of communities, integrating modern technologies to improve resident experiences. -Known for a hands-on approach, ensuring each community is maintained to the highest standards.

Sector Specialisms