2026 Graduate Product Analyst, Customer Network Development

Overview

Analyze product data and help develop digital solutions to improve customer network services.

Key Responsibilities

• tech innovation
• data insights
• performance analysis
• regulatory compliance
• kpi dashboards
• stakeholder collaboration

Tasks

-Exploring new technologies and methodologies to support innovation in customer services. -Translating data insights into actionable recommendations for product enhancements. -Analysing product performance and user behaviour to identify opportunities for improvement. -Ensuring digital solutions meet regulatory requirements and industry standards. -Monitoring key performance indicators and creating dashboards to track progress. -Collaborating with product managers, developers, and stakeholders to align solutions with strategic goals. -Contributing to the redesign of customer connection processes to improve efficiency and satisfaction. -Supporting the development of digital tools and services that enhance customer experience.

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Benefits

-£2,000 bonus, once joined and started on programme -Other benefits include pension and share-option schemes, Flexible Benefits, close mentorship and regular feedback & volunteering opportunities. -26 days holiday -Up to £200 per month accommodation allowance as you move around the business, and additional annual leave for when you move between placements plus assistance with moving personal belongings -£2,400 payment on successful completion of the programme

About National Grid

-Plays a critical role in delivering electricity and gas to millions of homes and businesses. -Operates in both the UK and US, ensuring safe and reliable energy distribution. -Deeply involved in the development of renewable energy infrastructure, including wind and solar projects. -Key projects include cross-border power links to improve energy security and integrating low-carbon solutions. -Continually innovates to meet growing energy demand while reducing environmental impact. -Operates in both electricity and natural gas distribution across a vast geographical area in the US. -Invests in sustainability initiatives and clean energy infrastructure.

Sector Specialisms

Interview Process

-assessment centres held between november and april 2026.

Visa Sponsorship

-generally no sponsorship; exceptional specialist skill cases may be considered.