Operations and Maintenance Manager

Description

The Operations and Maintenance Manager at NineDot Energy will play a critical role in ensuring the efficient and reliable operation of Battery Energy Storage Systems (BESS). This individual is responsible for overseeing various aspects of BESS operations and maintenance, maintaining communication with stakeholders, and optimizing system performance. The individual in this position must possess a deep understanding of the balance of plant equipment, control systems, technical specifications, vendor requirements, and industry standards to successfully manage BESS operations and contribute to the company's overall success.

• Prepare regular reports and presentations for internal and external stakeholders, highlighting system performance and key operational insights.
• Gather operational data from various sources, including control systems, sensors, and monitoring equipment.
• Help build and manage a Network Operations Center (NOC) that serves as the central hub for monitoring and controlling BESS operations in real-time.
• Familiarize themselves with the contracts between the company and customers (e.g., Con Edison), ensuring that operational requirements are met as stipulated in the agreements.
• Analyze performance metrics, trends, and anomalies to identify optimization opportunities and areas for improvement.
• Stay up-to-date with industry regulations and standards related to energy storage and ensure BESS operations comply with all relevant safety guidelines and requirements.
• Oversee day-to-day operations of the BESS, ensuring optimal performance and adherence to safety protocols.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Help develop and maintain emergency response plans to handle critical situations, including power outages, equipment failures, or other unforeseen events.
• Coordinate with internal teams, external partners, and authorities to ensure swift and effective responses during emergencies
• Perform preventive/predictive maintenance to ensure long term profitability, plant reliability and risk minimization.
• Collaborate on the implementation of advanced control strategies and energy management techniques.
• Coordinate and resolve operational abnormalities.
• Perform and lead the technical field team to troubleshoot and resolve any operational issues promptly.
• Help develop and follow NOC protocols, procedures, and staffing plans to ensure continuous monitoring and response capabilities.
• Work closely with product, engineering and technical teams to identify opportunities for improving the efficiency and performance of the BESS.
• Foster strong relationships with BESS vendors, control system providers, and other relevant partners to ensure seamless communication and collaboration.
• Coordinate with vendors to implement software updates, enhancements, and improvements to optimize BESS performance.
• Ensure the timely maintenance and repair of plant components as well as resolve problems that may arise.
• Develop and implement preventive and corrective maintenance plans to ensure the long-term reliability of the BESS.
• Monitor and control BESS operation through comprehensive understanding of control systems, technical specifications, and requirements provided by the BESS vendor.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Requirements

This is a field-based role that requires regular travel to NineDot Energy’s operating sites across New York City. The Operations and Maintenance Manager must be prepared to work nights, weekends, and off-hours as needed to ensure uninterrupted system performance and address time-sensitive issues. A valid driver’s license in good standing is required, as is the ability to respond quickly and effectively to operational challenges across multiple locations.

• Ability to travel to and from job sites as assigned
• Demonstrated ability to adhere to safety processes and procedures
• Nimble Learning - Actively learning through experimentation when tackling new problems, using both success and failures as learning fodder
• Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear.
• Ability to work within tight deadlines and evolving schedules
• Proven knowledge of various battery chemistries (e.g., lithium-ion, flow batteries) and their applications are also beneficial.
• In-depth understanding of battery technologies, energy storage systems, power electronics, and grid integration is crucial.
• Experience with troubleshooting SCADA systems and site operations, and problem solving with local utilities
• Proven ability to empathize, build relationships, and effectively communicate with people from a diverse set of backgrounds
• 10+ years of proven operations and/or maintenance of electrical, mechanical, hydraulic, or pneumatic systems, including 2+ years managing renewable energy plants (battery energy storage preferred)
• Ability to work on weekends and off shifts are required
• Skilled in conflict resolution, interpersonal communication, and working cross-functionally with technical and management teams.
• Knowledge of industry standards, OSHA regulations and environmental regulations
• Motivated self-starter, goal-oriented, and strong problem-solving abilities
• Demonstrated ability to lead and motivate operations teams, manage multiple projects simultaneously, and prioritizing tasks effectively to meet deadlines.
• Ability to multi-task, while working independently and as part of a team
• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.
• Knowledge of energy markets and market procedures
• Interpersonal Savvy - Relating openly and comfortably with diverse groups of people.
• Ability to work in varying climates as required
• Excellent proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and Teams
• Excellent communication, negotiation, and interpersonal skills to build and maintain strong relationships with stakeholders including EPCs and subvendors
• An unrestricted driver's license in good standing is required, as is:

Benefits

Salary Range: $130,000-150,000 + bonus and incentive stock options

• 20 paid vacation days off, plus 7 sick days, 9 federal holidays and 3 personal floating holidays
• Medical, dental and vision coverage
• 12 weeks of 100% paid parental leave for both the primary and secondary caregiver within the first year of birth or adoption
• 16 volunteer hours plus two planned company-wide volunteer outings per year
• 5% employer match on your 401k retirement account
• Wellness initiatives including a $1,000 stipend

Training + Development

Interview process

Visa Sponsorship

Security clearance