Guest Room Attendant | Norwalk Residence Inn

Overview

Clean guest rooms, handle complaints, maintain standards, flexible schedule.

Key Responsibilities

• quality standards
• deep cleaning
• guest complaints
• cart restock
• safety rules
• room cleaning

Tasks

-Maintains standards of quality and cleanliness throughout daily assignments. -Complete additional deep cleaning / seasonal cleaning functions as scheduled. -Handle guest complaints ensuring guest satisfaction. -Returns and restocks cart at end of shift. -Observes all house and safety rules, housekeeping room procedures, and security procedures. -Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.

Requirements

• communication
• flexibility
• cleaning experience
• bilingual
• local knowledge
• chemical handling

What You Bring

-Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. -Be available to work a flexible schedule, including weekends, holidays, and varied shifts. -Minimum one year cleaning experience; previous hotel experience preferred. -Bilingual English/Spanish a plus. -Knowledge of local activities and attractions appropriate for clientele. -Knowledge of proper chemical handling.

People Also Searched For

About Shaner Hotels

-Shaner Hotels is a family-owned company with a rich history in the hospitality industry. -Focuses on hotel ownership, management, and development across the United States. -Operates a diverse portfolio of hotels, including major global brands and independent properties. -Known for expertise in transforming underperforming properties into successful operations. -Business model includes long-term investments with a focus on profitability and asset appreciation. -Strong presence in the upscale and select-service hotel segments. -Projects often involve extensive renovations, brand conversions, and strategic expansions. -Standout in the industry with a hands-on management approach. -Prides itself on deep industry relationships and ability to adapt to market trends.

Sector Specialisms