Site Manager
bidvest noonan
The Role
Overview
Manage site cleaning services, ensure standards, KPIs and client satisfaction.
Key Responsibilities
- budget management
- health & safety
- innovation delivery
- data analysis
- cleaning audits
- client service
Tasks
You'll be a core member of the team, ensuring that we deliver great cleaning standards and we consistently deliver the specification and exceeding all SLA's and KPI's. -Ensure that Material /Chemical Budgets are adhered to and reduced where we can. -Provide support to the Retail Account Director by advising on compliance in relation to operational activities/risks impacting on same. -Ensure that site is compliant from a health and safety point of view. -Ensure that we deliver all agreed Innovation and are constantly looking at ways we can improve the service -Interrogate management information systems, which provide information to enable sound commercial judgement for decision making. -Ensure that the team provides a first-class service to clients on site and that they fully perform their roles -Working under pressure and meeting deadlines. -Develop a 'What Good Looks Like' to support our staff and give our client confidence. -Develop and retain successful working relationships with key site client stakeholders -Providing specialist advice and knowledge. -Ensure that weekly hours Budget are strictly adhered, and we actively manage via our system. -Ensure cleaning audits are completed and implemented corrective actions as required. -Action any changes or restructures required in line with legislation and Company procedures and proactively look at innovative ways of working as to how we can deliver a better service at a lower cost -Regularly review performance standards which deliver client and customer expectations.
Requirements
- financial management
- specification
- client management
- problem solving
- facilities management
What You Bring
You'll champion our relationship with the onsite client, ensuring this site showcases the best of Bidvest Noonan and is compliant onsite. We want someone passionate about FM, someone who is able to develop this site into a reference site internally and seize every opportunity to grown our business with our client. -Previous budgetary and financial management experience. -Fully understand Specification and implement fully -Demonstrable track record (at least 3 years) of successful client and people management in the support services industry. -Proactive Problem solving and decision making.
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Benefits
-Strong & effective working relationships.
The Company
About bidvest noonan
Nope
Sector Specialisms
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