Eligibility Specialist 1

Overview

Assess eligibility, guide voucher process, manage contracts, enforce regulations, and provide service.

Key Responsibilities

• client communication
• voucher guidance
• contract administration
• regulation enforcement
• eligibility review

Tasks

-Provide clear, informed communication to tenants, landlords, and partner agencies. -Guide participants through the voucher process and compliance requirements. -Administer Housing Assistance Payments (HAP) contracts, leases, and renewals. -Enforce program regulations and policies while ensuring exceptional customer service. -Review and determine eligibility for tenants and landlords.

Requirements

• ba
• housing
• section 8
• computer
• 4 years
• 3 years

What You Bring

-AA or BA in Social Service or related field strongly preferred. -Previous housing experience desirable. -Ability to attain Section 8 Housing Specialist Certification within 1 year of hire. -Demonstrated computer skills necessary to effectively complete duties. -High school diploma plus some higher level education or vocational training specializing in office skills and/or housing related subjects plus at least 4 years of directly related experience or equivalent required. -Three years of customer service related experience or clerical related experience.

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Benefits

-Benefits package also includes 5.58% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off accrual. -Full-time, non-exempt, union-represented position working 40 hours per week in-person, Monday - Friday. -A new employee in this position will be paid $24.75 - $25.99 per hour based on experience. In compliance with the Equal Pay & Opportunities Act, the full salary range is $24.75 - $34.65 per hour. -Medical, dental, vision, life insurance, short-term and long-term disability insurance. -Meaningful work that addresses affordable housing and homelessness in our community.

About Vancouver Housing Authority

-Financially robust with $14.3 million in revenue, the agency has steadily grown its portfolio through internal development and partnerships. -Typical projects include mixed-income and supportive housing, such as Lincoln Place, blending case management with modern building design. -Holds Moving to Work authority since 1999, using it to innovate programs, streamline eligibility, and reallocate savings to self-sufficiency initiatives.

Sector Specialisms