IT Infrastructure Specialist/Lead (Business Solutions)

Overview

Design, deliver, and maintain IT infrastructure solutions for real estate and hospitality projects.

Key Responsibilities

• vendor management
• integration design
• network architecture
• security architecture
• system health
• operations support

Tasks

The Infrastructure Technology Specialist/Lead supports the Infrastructure Services team in designing, delivering, and maintaining infrastructure components that enable business solutions across Far East Organization. -Assist in managing vendor performance to ensure service levels, cost effectiveness, and quality delivery. -Participate in integration design between infrastructure systems and hospitality-related applications (HSIA, IPTV, PABX, Door Lock, CCTV). -Prepare technical proposals and documentation, and present solution options to internal stakeholders. -Assist in developing network, voice, and security architectures, with emphasis on Cisco Meraki (Wi-Fi, switching, and firewalls). -Collaborate with internal teams and external vendors to ensure solutions meet technical and business requirements. -Participate in system health reviews and identify opportunities for operational improvements. -Work closely with other Infrastructure Leads, the Operations team, and Engagement Managers to resolve escalated issues, ensure service continuity, and maintain overall system reliability. -Support day-to-day operations across infrastructure platforms (networking, compute, storage, cloud, and security). -Support the design and implementation of infrastructure solutions for new property developments, hotel openings, and business initiatives.. -Support governance and security activities, including compliance checks, access management, and audit documentation.

Requirements

• cisco meraki
• ccna
• azure
• comptia
• hospitality
• 3-6 yrs

What You Bring

Solutioning and Design (≈70%) This role is suitable for a technically strong infrastructure professional who has gained hands-on experience and is ready to take on broader responsibilities in solution design, vendor management, and team collaboration. This position provides a pathway toward future roles in infrastructure management or solution leadership. You will gain direct exposure to project delivery, vendor engagement, and infrastructure standardization initiatives across multiple business units, including Hospitality, Retail, and Real Estate. Operations, Governance, and Security (≈30%) Preferred Certifications -Cisco Meraki Associate or Specialist certification -Able to communicate clearly with both technical and non-technical stakeholders. -CCNA or equivalent -Strong technical knowledge in networking technologies, especially Cisco Meraki. -Bachelor’s degree in Computer Science, Information Technology, or related field. -Exposure to cloud-managed networks, enterprise platforms, and modern security frameworks. -CompTIA Network+ or Security+ -Experience working with vendors and service providers, reviewing technical proposals, and coordinating delivery. -Organized, dependable, and proactive in follow-up and execution. -Good documentation, analytical, and problem-solving skills. -Familiarity with hospitality infrastructure systems such as HSIA, PABX, IPTV, Door Lock, and CCTV. -Working knowledge of Microsoft Azure and security fundamentals (firewall policies, access control, vulnerability management). -3 to 6 years of experience in IT infrastructure design, implementation, or operations, preferably in hospitality, real estate, or similar environments.

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Benefits

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, family care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community. -Opportunities to work on diverse and visible projects, including new hotel openings and infrastructure upgrades. -Collaborative team culture with mentorship from experienced Infrastructure Leads.

About Far East Organization

-Initially focused on real estate, it has since expanded into sectors like construction, industrial, and infrastructure. -With expertise across residential, commercial, and industrial spaces, the company is involved in the development of large-scale projects. -Notable for its involvement in both private and public-sector projects, the company combines innovation with robust construction management. -The firm has delivered iconic developments, from luxurious residential towers to essential infrastructure that supports daily life. -Renowned for executing complex projects in urban settings, including multi-use developments and heavy civil works. -Far East is committed to a future-focused approach, integrating advanced building technologies into its projects.

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