Assistant Property Manager

Morgan Properties

The Role

Overview

Assist property manager with leasing, collections, resident services, and maintenance.

Key Responsibilities

  • lease management
  • rental processing
  • resident retention
  • payment collection
  • vendor management
  • reporting

Tasks

-Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed. -Promote resident retention programs and address resident concerns promptly. -Assist in any requested work to be done on the property and ensure completion. -Oversee lease and renewal processes, ensuring accuracy and compliance with policies. -Process security deposit refunds and ensure positive resident relations. -Record all residents’ correspondence and assist in validating rental eligibility. -Assist in scheduling appointments for potential prospects and residents. -Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required. -Assist in collection and processing of all payments and purchase orders. -Provide support in the absence of the Property Manager and assist in managerial duties as directed. -Assist in following up on delinquencies and ensure timely collection of payments. -Provide training and coaching to office staff as directed by the Property Manager. -Attend staff meetings and take minutes when necessary. -Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance. -Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements. -Maintain renewal records and assist with marketing and follow-up for leasing. -Maintain accurate resident records, including account setup (names, lease dates, charges, and credits). -Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.

Requirements

  • property management
  • problem solving
  • detail oriented
  • valid license
  • communication

What You Bring

-Prior experience in property management or managerial experience in sales/customer service role. -Strong analytical and problem-solving skills to resolve issues efficiently. -Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously. -Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties. -Strong interpersonal and communication skills to interact effectively with residents and office staff.

Benefits

-Employee Assistance Program -Education/Tuition Reimbursement Program -Excellent Base Pay -Additional Employee Discounts on various services -Generous Paid Time Off: Including 10 Holidays per year and sick leave -20% Rent Discount -$300 Morgan Essentials (paid quarterly) -Employee Referral Program (Earn up to $750 per referral) -Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability -Retirement Plan: 401(k) with Company Match -$100 New Lease Commissions -Property Staff Shared Renewal Commissions (paid monthly)

The Company

About Morgan Properties

-Focuses on multi-family residential communities, managing thousands of units across various states. -Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders. -Excels in property maintenance, community engagement, and operational efficiency. -Portfolio spans from luxury to affordable housing, offering diverse living options. -Known for strategic acquisitions and a commitment to excellence in property management. -Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.

Sector Specialisms

Multifamily

Residential