Sales Consultant

Overview

Sell luxury homes, generate leads, guide customers from first visit through move‑in.

Key Responsibilities

• lead generation
• crm utilization
• mortgage coordination
• home demo
• closing docs
• traffic generation

Tasks

-Build and leverage relationships with Real Estate Agents -Selling: uses sales techniques to develop leads and gain customer commitment -Maintain online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc. -Complete competitive analysis on products, features, neighborhoods, and amenities -Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story -On the back end, working with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser -Builds business partnerships as a trusted advisor relationship -Monitor community and model home appearance to achieve White Glove Checklist standards -Deliver Tiffany closing gift to homeowner’s new home -Generate Traffic -Attend and participate in all sales meetings -On the front end, ensuring buyer makes application with TBIM and receives commitment letter. -Coordinate with the marketing team to plan traffic generating activities -Maintains a full-time, 5-day work week -Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information -Assist in facilitating mortgage process with TBI Mortgage, which can include: -Demonstrate model home, community/floorplan features and homesites to customers -Prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home -Conduct regular prospecting and appointment setting activities -Proactively manage the supply of quick delivery home in the community -Partner with the design studio team to meet business objectives and enhance the customer experience -Manage and facilitate the weekly communication processes with post-sale customers -Partner with the Online Sales team to help drive internet lead conversion

Requirements

• sales experience
• construction knowledge
• re license
• bachelor's degree
• negotiation
• collaboration

What You Bring

-Collaboration: ability to work with and learn from internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales -Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease -3+ years new home sales experience -3+ years sales experience -Willingness to take on additional responsibilities outside the scope of your job duties -New home construction knowledge -Real Estate license is required in some states -Understanding of the customer needs and Toll Brothers offerings to create win-win solutions -Bachelor’s degree -Weekend availability is required -Negotiation: ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment

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About Toll Brothers

-Founded in 1967 by brothers with a vision for upscale living in suburban Philadelphia. -Expanded through the 1990s into a national brand, building in over 60 markets across 24 states. -Specializes in single-family estates, townhomes, condos, urban mid/high‑rise, active‑adult and student housing. -Operates across the entire homebuilding lifecycle—from land development and mortgage to architecture and insurance. -Known for pioneering luxury master‑planned and resort‑style golf communities alongside custom smart‑home integrations. -Serves both high‑end and 'affordable luxury' buyers, with millennials increasingly among first‑time buyers.

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