Supervisor - Gas Qualified

Overview

Supervise gas engineers, ensure compliance, safety, and service quality across sites.

Key Responsibilities

• safety certificates
• team supervision
• quality checks
• stock monitoring
• tool calibration
• client liaison

Tasks

-Ensure all gas-related works are correctly documented, including issuing gas safety certificates and maintenance reports -Supervise and support a team of Gas Engineers across planned and reactive maintenance, installations, and inspections -Carry out quality control checks and post-inspection audits to ensure compliance with Gas Safe and company standards -General Supervision of field-based teams - managing and monitoring employee absence, reviewing performance and quality, conducting investigations where necessary and recruitment initiatives -Provide support when mobilising new contracts, with the ability to put your own personal stamp on the situation -Liaise with clients, contractors, and internal departments to resolve issues and maintain high service delivery standards -Monitor parts usage and ensuring regular van stock checks are undertaken -Champion customer service, diffuse and satisfactorily resolve escalated complaints, responding to feedback from customers and clients and take appropriate action; -Assist with technical support, and mentoring and training of engineers -Maintain up-to-date knowledge of gas legislation and ensure the company remains compliant with all regulatory requirements -Support training and mentoring of junior engineers or apprentices -Assist with stock control, equipment calibration, and tool condition checks for gas-related tools and parts -Translate corporate objectives into operational achievements and success -Lead on communication and deliver toolbox talks and ensure all team members follow health & safety protocols, risk assessments, and safe working practices -Provide technical advice and on-site guidance to engineers for complex gas installations or fault diagnostics -Performance data production, analysis, and reporting -Ensure you have full operational duties on your contracts and attend contract meeting with clients when required -Work within and deliver to set budgets ensuring KPI's are met along with contractual compliance

Requirements

• supervisory
• problem solving
• regulations
• leadership
• gas quals
• driving licence

What You Bring

-Experience in working in domestic heating and previous practical Supervisory experience within a Gas/Utilities capacity (essential) -Ability to resolve issues promptly and effectively -Knowledge of current gas regulations, standards, and Health & Safety legislation -Excellent leadership and communication skills -Uniform, PPE & mobile device supplied -Valid domestic gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential) -A full UK driving license (essential)

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Benefits

-Company vehicle and fuel card supplied -Sureserve Benefits Hub, accessing over 1000 retail discounts -£40,0000 per annum -Life assurance -Contributory pension scheme -Strong opportunities for career growth and development -Bike2Work Scheme -“Sureserve Legends” – celebrating the fantastic ways in which our employees live our values -Enhanced maternity, paternity, adoption leave and other family friendly policies -Employee Assistance Programme (EAP) -20 days + Bank holidays (service based increasing holiday scheme) -Virtual GP service, available for employees and immediate family -Employee engagement events and “Employee Voice” programmes -EV Car Scheme

About Sureserve

-Delivers reliable energy efficiency services across the UK. -Specialises in energy management, compliance, and asset maintenance. -Focuses on optimising energy use and ensuring regulatory compliance for clients. -Works with a broad client base, from local authorities to major utilities companies. -Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control. -Has completed diverse projects, including residential refurbishments and industrial energy upgrades. -Utilises innovative technologies to drive energy savings and sustainability. -Strong presence in both public and private sector projects across the UK. -Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.

Sector Specialisms

Security Clearance

-eligibility checks with a 3rd party, including right to work in the uk and dbs background checks.