Assistant Community Manager

Overview

Assist community manager with leasing, compliance, operations, and resident services.

Key Responsibilities

• leasing metrics
• unit inspection
• ledger management
• market analysis
• rent collection
• document prep

Tasks

-Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants. -Inspects market ready units for acceptance to lease and for resident move in. -Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers. -Handles resident issues and concerns, partnering with Community Manager as needed. -Keeps informed of market conditions and update competitive market analysis quarterly. -Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management. -Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports. -Oversees office functions, including office hours, filing, computer systems, reports, etc. -Monitors rent balances, collects rents, and sends out late or quit notices as required. -Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process. -Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements. -Inspects property, picks up litter, and reports issues to Service Maintenance Manager. -Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.

Requirements

• college degree
• customer service
• industry designations
• microsoft office
• yardi
• regulatory knowledge

What You Bring

-College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required. -Proven Excellent Customer Service skills required. -Industry designations (COS, LIHTC, ARM®, etc.) preferred. -Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required. -2+ years of experience in Property Management, Hotel, Hospitality or Retail required. -Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.

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Benefits

-Hospital & Critical Illness Insurance -Medical, dental, and vision insurance -Tax-advantage accounts: commuter/parking, medical & dependent care FSA -Employer contributions to Health Savings Accounts -12 Paid Holidays & tenure-based PTO accruals -Confidential, 24/7 Employee Assistance Program -403(b) retirement plan with company match -Salary: $22-26/hour -Company paid Life & Disability Insurance

About The Community Builders, Inc.

-Specializes in revitalizing communities and developing long-term, impactful housing solutions, with a focus on mixed-income developments. -Creates developments that serve as both affordable housing and community anchors by leveraging expertise in urban planning and financing. -Collaborates with local governments and partners to address housing and social needs through community redevelopment. -Notable projects include large-scale residential developments in high-need urban areas, each aimed at creating lasting positive change. -Committed to fostering strong, healthy, and economically resilient neighborhoods.

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