Network Occupancy Coordinator

Overview

Coordinate network occupancy, manage permits and ensure compliance on regional highways.

Key Responsibilities

• load management
• occupancy system
• permit coordination
• booking communications
• traffic management
• maintenance planning

Tasks

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. At National Highways we're looking for a Network Occupancy Co-ordinator to join our team based in Darlington. You will be supporting the decision making and co-ordination of all activities on the regional network as well as optimising the overall network availability and ensuring minimal disruption to customers, whilst maximising operational delivery. You will also be ensuring network occupancy is compliant with all National Highways governance & be aware of future activity demands requiring occupation of the network. -Processing abnormal load movements across the region and liaising with hauliers as and when required to ensure safe journeys across the -Maintaining and overseeing the management of information in the Highways England Network Occupancy Management System and other associated systems in an accurate and timely manner. -To Manage, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver. -Managing communications regarding booking confirmation, rejections or variations. -Support the management of network occupancy related to the New Roads and Street Works Act and Traffic Management Ac

Requirements

• ms office
• planning
• decision‑making
• traffic act
• communication
• customer service

What You Bring

-Good planning and organisational ability. -Proficient in MS Office application -Good decision-making skills -Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable) -Good communication and customer service skills.

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Benefits

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

About National Highways

-Fueled by multi-billion-pound Road Investment Strategies, it delivers major upgrades like the A14 bypass and the smart motorway spine. -It engineers iconic projects—like the 1.8 km Hindhead Tunnel under the Devil’s Punch Bowl—and supports cutting-edge trials, including self-healing bitumen. -Operators and uniformed traffic officers patrol 24/7 from control centres, managing incidents, warning drivers, and keeping traffic flowing. -The authority sets design standards via the Design Manual for Roads and Bridges and publishes contract and maintenance frameworks used across the UK and Commonwealth. -Regulated by the Office of Rail and Road and guided by multi-year funding cycles, it balances reliability, safety, innovation and value for taxpayers.

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