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The Cook & Boardman Group, Llc

Senior Account Manager

Company logo

The Cook & Boardman Group, Llc

Provider of comprehensive security and door solutions for commercial, residential, and industrial sectors.

Drive sales of electronic security solutions, manage accounts, and build client relationships.
13 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Richmond, VA
Field
Company Size
2,300 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Technical Services
Turnkey
Sector Specialisms
Commercial
Role

Description

it proposals
contract management
quote development
product knowledge
cold calling
client presentations
  • Effectively communicate features and benefits of solutions and manage prospect expectations
  • Manage the complexity of IT proposals, contracts, lease agreements and service level agreements
  • Responsible for entering time and expenses
  • Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
  • Initiate contact with prospects via cold calling and assigned accounts/territory
  • Perform sales procedures through activities and opportunities with defined policies and procedures
  • Provide guidance and team lead activities with other Account Managers
  • Document internal processes and procedures related to duties and responsibilities
  • Maintain in-depth product knowledge of the service offerings of the company
  • Work with management and marketing to develop proposals, quotes and respond to public solicitations
  • Develop in-depth knowledge of the service catalog and how it relates to customers’ needs
  • Conduct onsite or online presentations to prospects that showcase the services and products of the company

Requirements

driver's license
blueprints
high school
tech sales
problem solving
customer service
  • Current and valid US driver’s license
  • The ability to interpret blueprints and specifications
  • High School Diploma, or equivalent combination of education/experience
  • Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel
  • Strong analytical and problem – detail-oriented with problem solving skills, organizational skills, and communication skills
  • Excellent time management, multi-tasking and prioritization skills
  • Ability to complete assigned tasks with minimal supervision
  • Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
  • Exceptional customer service skills
  • Must pass pre-employment background check and drug test
  • A minimum of 5+yrs experience in systems technology sales

Benefits

  • Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
  • Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
  • Work-Life Balance: Generous paid time off for rest, family, and self-care.
  • Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Training + Development

Information not given or found
Company

Overview

1955
Year Founded
Established in 1955, marking the beginning of their journey in security solutions.
  • Specialize in access control, door hardware, and automated systems across commercial, residential, and industrial sectors.
  • Provide custom solutions for large-scale installations in high-rise buildings, government facilities, and healthcare complexes.
  • Success attributed to deep expertise and commitment to high-quality, reliable products.
  • Focus on evolving technologies to shape the future of integrated security systems.

Culture + Values

  • Serve: Our Mission is to serve our Associates, Customers and Communities every day.
  • Educate & Elevate: Through a variety of training programs we provide options for our Associates to increase their knowledge and job skills so that they can take advantage of career advancement opportunities across the organization. We elevate our teammates through our award and recognition programs.
  • Respect: Every individual is treated equally and respectfully, regardless of title or position. Suggestions are encouraged and Associates are encouraged to send questions to members of the senior management team – and have them answered during live quarterly all‑associate video calls.
  • Vision: Our Goal is to be the supplier of choice to our customers and the employer of choice to our associates. This vision is exemplified in our acquisition strategy where we evaluate companies based on their associate‑centric culture, reputation within the industry and solid management teams.
  • Expertise: We operate in an industry that is governed by standards and regulations that protect the safety and security of the public. We take this responsibility very seriously and our customers rely on us to provide the technical expertise and application knowledge to ensure that all requirements regarding life safety are met.

Environment + Sustainability

  • No publicly stated net‑zero target or timeline found.
  • No detailed environmental or sustainability goals, metrics or results published on company website or LinkedIn.

Inclusion & Diversity

  • No publicly disclosed DEI strategy, goals or gender‑related statistics found on company website or LinkedIn.
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