Workplace Experience Coordinator - Seattle, WA

Overview

Deliver world‑class customer service, manage front‑desk, visitors, mail, supplies, and events.

Key Responsibilities

• jira ticketing
• event management
• room booking
• visitor passes
• supply coordination
• office setup

Tasks

-Coordinate and execute workplace services including mail, office supply services, Daily walks and office checks to ensure: clean & tidy office space; adequate office supplies -Coordinate with the security team when there are events, visitors, during an incident and when any works are being planned -Be proactive in managing deliveries and contractors coming on site. Coordinate with vendors who supply services or goods to the workplace. This includes snack and catering vendors as well as deliveries/shipping/receiving. -Collaborate with the Workplace Manager and Security Team during fire and evacuation exercises. -Onboarding Support: Set up employee desks for new joiners, conduct building tours -Manage rooms, all-hands areas, and other bookable spaces, helping troubleshoot any schedule clashes or booking of event space for team and employee needs. -You will support the Workplace Manager in cultivating a positive office culture and incorporating our core values. Collaborate and/or plan and execute company-sponsored events, manage in-office programs (e.g. gym registration), and foster a safe, fun, and inclusive work environment. -Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Also may involve registering and welcoming guests. -Respond to employee requests via Jira ticketing system. Acknowledge inquiries or complaints, and provide solutions in a professional customer service-driven manner. Manage janitorial or maintenance work orders as needed. -First point of contact for visiting employees. Follow security protocols and issue visitor passes. -Apply a high level of attention to detail as well as strong verbal and written skills.

Requirements

• physical security
• customer service
• google docs
• slack
• jira
• presentation skills

What You Bring

-Be familiar with the physical security operations in the office and the building and maintain a close liaison with the key stakeholders. -A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience. -Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees. -Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help. -Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs -Working knowledge of Google Docs and Slack. Some experience with Jira would be useful but not required.

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Benefits

-Open and flexible work schedules.

About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms

Visa Sponsorship

-applicants must be authorized to work in the us without need for visa sponsorship now or in the future.