Creative Repair Specialist

Overview

On-site technician repairing small surface damages using creative techniques

Key Responsibilities

• process integration
• tool mastery
• crm updates
• on-site repairs
• customer service
• trade development

Tasks

-Learn and integrate our one-of-a-kind 5-step process into your creative routine -Master each instrument and tool in your personalized tool-kit -Treat tenants and staff with exceptional customer service -Update progress on repairs by entering information and notes on our CRM/Dispatch tool -Complete 4 or more creative repairs on-site each day -To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. -Learn a New Trade: Develop skills in a brand-new emerging trade -Perform work on-location while displaying good customer service and communication

Requirements

• problem solver
• color matching
• manual work
• repair
• facilities maintenance
• work smart

What You Bring

-Be a Problem Solver -Must be able to see, distinguish, and replicate colors - A familiarity with color and color matching is integral to our process. -Hands-on experience doing some form of manual work - From construction and manufacturing, to painting or sculpting. -Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc. -Our typical repair doesn't make a mess, doesn't leave a smell, and doesn't take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car! -Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. -A background in facilities maintenance is helpful but not a deal breaker. -Work Smart

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Benefits

-Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. -Opportunity for advancement -Small Business: Local business with owners who work alongside the team each day -Base Salary + Bonus Opportunity: Performance-based commissions -Free food & snacks -Paid time off -Great Work/Life Balance: No required overtime, no nights, no weekends -Time Off: Paid holidays and accruable vacation -Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving -Bonus based on performance -Flexible Work Schedule: Can accommodate midweek appointments -Paid New Hire Training: Onboarding includes learning alongside a trained technician -Company Car: Each technician drives a branded company vehicle for job duties -Company car -Free uniforms -Our competitors want to resurface everything - even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill. -Mentorship Opportunities: Ongoing repair training and career development

About Surface Experts Of Northeast Philadelphia

-Expertise in transforming damaged surfaces into like-new conditions, reducing the need for replacement. -Specializes in repairing a variety of surfaces, including countertops, bathtubs, sinks, and floors. -Serves both residential and commercial sectors, addressing needs for homeowners, businesses, and property managers. -Employs advanced techniques and eco-friendly solutions for efficient and affordable surface restoration. -Known for excellence and reliability in Northeast Philadelphia through skilled surface restoration services. -Tackles common issues like chips, cracks, and discoloration on high-traffic surfaces such as countertops and bathtubs. -A team of skilled technicians ensures high-quality craftsmanship and lasting results. -Promotes sustainability by reducing waste and avoiding costly full replacements.

Sector Specialisms