Housing Management Worker

Home Group

The Role

Overview

Support housing tenants, manage properties, benefits, and safety compliance.

Key Responsibilities

  • room turnaround
  • tenant engagement
  • benefit processing
  • safety checks
  • admin management

Tasks

-To support the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms within set timescales. This will involve picking up a broom or paint brush! -Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies. -Help our customers with housing benefit claims, making sure that these are received on their rent account. -You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant. -You’ll also manage the admin updating records, ordering, and arranging payment for works to be done

Requirements

  • property management
  • health & safety
  • tech
  • initiative
  • collaboration
  • enhanced dbs

What You Bring

-A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks? -Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, -Based at our service in Norwich -The ability to work on your own initiative, positively influencing people from all different backgrounds. -Confidence working collaboratively with colleagues in other parts of the business as well as with external partners -You’ll need an Enhanced DBS check done and we pay for that.

Benefits

-Customer group - People who have experienced homelessness with a wide range of support needs including but not limited to ex-offending, substance misuse, mental & physical health. -34 days leave, rising to 39 (this includes bank holidays and a “me day”) -Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more -One day a week on a Saturday -Matching pension contribution (up to 7% and life insurance of 3x basic salary) -Instant pay access with Stream -Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support

The Company

About Home Group

-Founded with a vision to transform lives through safe, secure, and affordable homes. -Provides housing, care, and support services, specializing in helping vulnerable individuals. -Operates across multiple regions in the UK, focusing on residential and healthcare sectors. -Known for innovative solutions, including supported housing and social care integration. -Collaborates with local authorities, charities, and healthcare providers to maximize impact. -Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs. -Continues to expand its reach with a focus on enhancing community well-being and individual independence.

Sector Specialisms

Social Rent

Mid-Market Rent

Factored Customers

Housing Management

Community Resources

Residential Treatment Facilities

Mental Health Services

Custom Home Building

Energy-Efficient Materials

Smart Home Technology

Visa Sponsorship

-no certificate of sponsorship (cos) will be offered for this role.

Security Clearance

-enhanced dbs check required (paid by employer).