Vice President, Property Management (50358)

Overview

Oversee and grow a 2,200‑unit property portfolio, ensuring performance, compliance, and profitability.

Key Responsibilities

• tenant communications
• budget management
• compliance oversight
• maintenance strategy
• reporting dashboards
• software optimization

Tasks

-Develop and implement strategy to improve tenant communications across the portfolio -Establish performance goals for property management teams, and regularly update the CEO and CFO on progress -Oversee operations, compliance, and maintenance across the property management, maintenance, and facilities teams -Conduct regular property inspections and reviews, assessing performance and identifying opportunities for improvement -In collaboration with Business Manager, review and approve the annual budgets for the property management department and individual properties prior to submission for management and fiscal approval -Work with Director of Maintenance, Purchasing Director and other leaders to identify and address inefficiencies and opportunities for cost reduction -Partner with the Business Manager to develop and approve annual property management budgets -Lead and mentor property management staff, promoting a culture of accountability, integrity, and operational excellence -Develop financial budgets and operational plans in collaboration with the CFO, ensuring divisional efficiency and sustainability -Evaluate performance, provide constructive feedback, and recommend professional development opportunities for property managers -Facilitate and manage regular communications with 32BJ union representatives -Implement and manage property maintenance strategies, working closely with the Asset Management team to optimize service quality and cost-effectiveness -Work with Finance to ensure accurate and timely reporting of financial data, supporting strategic decision-making and forecasting -Serve as a senior leader contributing to RiseBoro’s organizational growth strategy, impacting investments and key initiatives -Manage capital expenditures and ensure that fiscal controls are maintained for property upgrades and renovations -Ensure adherence to local, state, and federal property management laws, maintaining compliance across the portfolio -Support professional growth by designing and implementing training programs, identifying areas for improvement, and fostering innovation -Direct property management, leasing, and compliance teams, ensuring alignment with RiseBoro’s overall goals and values -Drive tenant communications and satisfaction, implementing systems to improve engagement and response -Monitor budget adherence and support property managers in controlling operating expenses and addressing tenant delinquency -Serve as facilities liaison to NYCDOE -Provide oversight and leadership in maintaining high-quality property standards and tenant services -Negotiate and manage contracts for maintenance, repairs, and supplies to optimize service delivery and cost control -Collaborate with other departments to optimize the use of property management software (e.g., Yardi) and streamline reporting processes -Identify and address emerging risks and opportunities, developing actionable plans to mitigate risks and enhance portfolio performance -Collaborate with other departments, including Asset Management, Risk Management, Legal, HR, Finance, and Procurement, to ensure cohesive operations and strategic alignment -Oversee salary recommendations and performance reviews for property management staff, ensuring equitable compensation based on performance -Drive the implementation of industry best practices, ensuring scalability and adaptability across changing market conditions -Negotiate requests for use of RB Housing portfolio of Youth Center space by outside partners &/or vendors that bring resources to the Housing and Education Division -Foster partnerships and cultivate relationships with key stakeholders, including funders, partners, and local organizations -Deliver clear, actionable reporting and dashboards to track performance and drive operational improvements

Requirements

• yardi
• excel
• financial analysis
• bachelor's
• leadership
• change management

What You Bring

-Strong knowledge of property management best practices, relevant regulations, and industry trends -Successful management experience in a unionized environment a plus; -Financial analysis (annual budgeting, profit & loss, cash flow); -Familiarity with LIHTC, HOME, HPD, NYSHCR and HUD compliance; -Excellent leadership, financial, and operational management skills -Experience working in a complex non-profit business environment a plus -At least eight years' experience in affordable/multi-family property and asset management -Bilingual (Spanish) a plus; -Experience in managing complex teams in diverse geographies; -Experience with Microsoft Office programs, with proficiency with Word and Excel; -Proven experience in property management, with a strong track record of leading large, complex portfolios -Must be detail-oriented and possess excellent communication and organizational skills; -Strong writing and oral communication skills; ability to effectively communicate with different audiences in different contexts -Demonstrated change management experience highly desirable -Bachelor’s degree; major in business, finance, operations or another related field preferred -Knowledge of Yardi or a similar property management system required -Ability to build collaborative relationships across departments and external partners -At least six years supervisory experience -Strong entrepreneurial spirit, positive attitude, professional maturity and stamina for a fast-paced environment with changing priorities

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About Riseboro Community Partnership

-Founded with a mission to revitalize neighborhoods and provide affordable housing opportunities. -Focus on creating sustainable communities through development, advocacy, and support services. -Specializes in the construction, preservation, and management of affordable housing properties. -Works closely with local residents, helping them access career development, financial literacy, and educational resources. -Supports economic growth by creating jobs and offering workforce training programs. -Leverages community-based partnerships to improve local infrastructure and ensure long-term impact. -Has developed numerous residential buildings and affordable housing projects across multiple neighborhoods. -Invests in the arts, culture, and wellness, promoting a holistic approach to community improvement. -A key player in tackling urban displacement and supporting underserved populations in New York.

Sector Specialisms