Senior Sales Supervisor

Overview

Lead and supervise sales team, deliver customer service and manage branch operations.

Key Responsibilities

• health & safety
• branch operations
• team leadership
• customer service
• machinery operation
• inventory management

Tasks

As the successful candidate, you will lead from the front, maintaining a balance between supervisory and hands-on responsibilities, in branch. -Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls. -Open and close the branch as required. -Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members. -Support business initiatives to increase sales, margin & service as required. -Stay updated on industry trends and best practices in customer service. -Monitor team metrics and performance to ensure targets are met and operational goals are achieved. -Collaborate with other departments to streamline processes and improve communication. -Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles. -Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions. -Maintain excellent standards across the counter, shop floor and yard. -Train and mentor new team members on company policies, procedures, and customer service best practices. -Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.

Requirements

• customer service
• pricing
• team spirit

What You Bring

-Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts -Understand our approach to pricing and be able to communicate credible prices. -Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

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Benefits

This position can be offered on a full-time or part-time basis, with standard hours of Monday to Friday, 7:00 a.m. to 5:00 p.m., and every other Saturday from 8:00 a.m. to 12:00 p.m. -If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. -Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career. -Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm. -Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. -Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

About Jewson

-With a vast network of branches across the country, serves a wide range of construction projects. -Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools. -Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy. -Known for providing tailored solutions with a focus on quality and service. -A trusted partner, having supplied products to iconic buildings and landmark projects. -Prides itself on expert knowledge across its materials, helping clients choose the right products.

Sector Specialisms