Contract Support / Maintenance Planner

Overview

Manage FM contractual paperwork, sub‑contractor planning, work orders and billing.

Key Responsibilities

• work order
• monthly billing
• contract management
• financial delivery
• statutory compliance
• contractor management

Tasks

-To maintain continuous working relationship and communication with the M&E team. -Providing additional support to the FM team with raising Purchase Orders, liaising with contractors and suppliers in a professional and timely manner. -Complete monthly billing including SOX checklists and contractual financial reporting as required by the finance and FM teams. -To be responsible and own the work order management process including Reactive / PPMs for the site FM Team and sub-contractors to ensure works are undertaken in a timely manner in-line with contract SLA’s and KPI’s as well as effective remedial work management. -Be the champion and responsible person for the financial delivery of the FM Team functions through the dedicated CBRE systems. -Contract Management – Working with the FM Team, ensuring all documentation is kept up to date on the E-Logbook system. -To ensure statutory compliance amongst the Maintenance team functions. -Paperwork Management – Liaise with sub-contractors and wider FM team to ensure all paperwork is received and verified to support internal record keeping. -Contractor Management – Managing and owning the subcontractor 52-week maintenance plan while booking in sub-contractor services; chasing service reports and associated documentation to manage the full process from inception to completion. -Ensuring FM Team are receipting goods received and works completed in a timely manner.

Requirements

• oracle
• service insight
• e‑logbooks
• excel
• communication
• customer-facing

What You Bring

-Effective communication with all levels of internal teams and external customers. -Good communication and interpersonal skills and the ability to work well within a team environment. -Dependable, proactive and reliable at all times and have a ‘can-do’ attitude. -Experience of using Oracle, Service Insight, E-logbooks. -Integrity & Trust – Be able to demonstrate the CBRE Rise Values – Respect, Integrity, Service & Excellence. -Have good understanding in the use of Outlook, Word, Excel, and PowerPoint. Excel skills to include basic functions, V-lookups, etc. -Experience of a similar customer facing role in a medium-sized business. -Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms