Assistant Property Manager

Overview

Assist manager in day‑to‑day property operations, leasing, collections & resident relations.

Key Responsibilities

• inspections
• lease renewals
• record keeping
• reporting
• marketing outreach
• service requests

Tasks

-Conducts service follow-up with resident when work is completed. -Delegates inspections or inspects with resident all move-in/move-outs. -Conducts outreach marketing weekly or as assigned by Community Manager -Maintain accurate resident records. Update on daily basis all rents, deposits and application fees received by residents and applicants. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos). -Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the manager. -Greets prospective clients, shows property and performs leasing duties as necessary. -Organizes and files all applicable reports, leases and paperwork. -Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc. -Works with lease renewals each month. -Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing property and improving resident satisfaction. -Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-ins, move-outs and vacancies when requested. -Stand and walk or sit alternatively depending on specific needs of the day. Estimate 50% of time is spent on feet and 50% sitting at desk. -Deposit all monies prior to bank close each day. -Process all sure deposits. -Accepts service requests from residents and routes to maintenance for prompt processing. -Processes move-ins and move-outs.

Requirements

• driver license
• leasing knowledge
• golf cart
• customer relations
• communication
• physical activity

What You Bring

-Have frequent need (33% to 66% of the time) to perform physical activities: -Constant need to (66% to 100% of the time) to perform the following activities: -Must have valid driver’s license and automobile insurance. -Indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time). -Maintains positive customer relations attitude. -Frequent need (33% to 66% of the time) to see things clearly beyond arm’s reach (inspecting property, neighborhood surveys). -Must be knowledgeable of all phases of leasing and resident retention. -Constant need (66% to 100% of the time) to complete forms, read and review reports, wide variety of correspondence, view computer screen. Frequent need to see small details and computer screens. -Constant need (66% to 100% of the time) to communicate over the telephone and in person. -Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (Less than 10% of the time). -Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartments, property and surrounding neighborhood, make trips to the bank and courthouse. -Must be able to properly operate a golf cart. -Constant need (66% to 100% of the time) to communicate over the telephone and in person with vendors, corporate office staff, residents and prospects.

People Also Searched For

About Gva Property Management

-Built from a small team of 3 employees, it now operates at a national scale managing thousands of homes. -Focuses on both conventional and affordable multifamily housing, blending financial returns with community uplift. -Typical projects involve renovating properties, enhancing landscaping, and addressing infrastructure issues. -Emphasizes community development—installing playgrounds, security measures, mold remediation, and after-school tutoring. -Works hand‑in‑hand with investors to mitigate risk via diversified portfolios while pursuing profitable markets. -Partners with local organizations and offers services like pro‑bono immigration support and food assistance. -Maintains a meticulous management style, driven by market trends and long‑term value creation.

Sector Specialisms