Regional Supervisor

Overview

Oversees fiscal, marketing, personnel, and operations for multiple residential properties.

Key Responsibilities

• budget management
• financial reporting
• market analysis
• lease management
• compliance monitoring
• vendor management

Tasks

-Monitor asset maintenance issues and recommend capital improvements to maintain property market positions. Handle all major purchase approvals. -Ensure the portfolio and individual properties meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial market and operational reports and develop and implement appropriate action plans to achieve goals. -Account for monthly budget variances and implement new strategies when required. Suggest budget adjustments related to objectives and goals. -Develop and assist Community Managers with marketing plans. -Monitor all leasing personnel and activity in portfolio to ensure top performance. -Promote staff harmony through support, effective leadership, and positive examples. -Monitor for compliance as it applies to any affordable housing programs. -Ensure consistent on-site management and staff compliance with company policies, procedures, and industry regulations (i.e., Fair Housing, OSHA, Safety, etc.) -Develop, implement and monitoring of marketing and action plans -Ensure all corporate responsibilities and on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.) -Regularly monitor market trends and portfolio competition. -Coordinate property owner’s desires with responsible management techniques. -Use effective techniques to screen, hire, orient and train new management personnel with established company guidelines. -Develop annual budgets for assigned properties in your portfolio and analyze financial statements, reconcile monthly statements against approved budget and work with Regional Supervisors, Community Managers, Property Accountants, Client/Owner, and others to address and resolve issues in the financial performance of the portfolio. -Handle and resolve vendor or contractor situations on a timely basis. -Along with Community Managers, develop and monitor an active renewal program. -Pinpoint needs, develop strategies and assistance as needed. -Assist Regional Supervisors in recruiting, interviewing, and training all property staff positions. -Review, analyze and interpret market data to identify trends that may impact the performance of the portfolio and work with Regional Managers and others to develop and implement market plans that drive occupancy and revenue growth. -Oversee, implement, or participate in on-going staff training, coating, counseling, and guidance. Monitor management and staff performance, motivation, and cross-training. Develop employees through performance feedback and challenges. Ensure dedication, diligence, conscientiousness, etc. Delegate responsibilities and special projects to managers as necessary. -Monitor and manage the portfolio rent rolls to maximize income. -Handle and resolve current/former resident situations through established company guidelines and practices on a timely basis. -Document employee performance properly and take necessary action on a timely basis. Correct employees promptly rather than allowing poor performance to continue.

Requirements

• arm
• caps
• cam
• microsoft office
• property software
• supervisory

What You Bring

-Employment history that demonstrates the application and usage of a sales, marketing, and customer service background sufficient to resolve customer complaints and issues, complete financial and other reports and documents and increase sales revenues. -Accredited Resident Manager (ARM) -Tax Credit Specialist (TCS) preferred. -Certified Apartment Property Supervisor (CAPS) -Must handle stressful, urgent, novel, and diverse work problems daily. Emotional stability and personal maturity are important attributes in this position. -Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws and Local, City and State Ordinances. -Demonstrate the ability to read, write and communicate effectively to comprehend and complete legal, financial and Human Resources documents, and create and make presentations to senior management, clients, and others. -Firsthand experience in multi-site property management and residential property operations, including all aspects of managing the physical, operational, financial and customer service performance of a wide variety of asset types under different market conditions for Class A, B, C, Tax Credit, Section 8, multi-state, rehabilitation, and new construction. -Demonstrate mathematical and analysis skills necessary to understand and interpret financial records, budgets, and other fiscal reporting information. -Active/participatory apartment association membership preferred. -Must be able to apply common sense understanding and use independent judgment on a continual basis to determine actions, priorities and direct the work of others. -Fair Housing and TDHCA training preferred. -Proficiency in using office equipment, property management software(s) used by the Company, as well as Microsoft Office (Word, Excel, and PowerPoint) to complete required reports and employment documents. -Certified Apartment Manager (CAM) -Certified Occupancy Specialist (COS) preferred. -Demonstrate supervisory skills sufficient to lead, direct, evaluate and mentor subordinates and peer team members.

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About Aog Living

-Operating nationwide from offices in Houston, Denver, Dallas, and San Antonio. -delivering turnkey solutions. -Its services span investment, development, construction, and property management, unified under one brand. -Signature projects include The Evergreen in Austin’s Whisper Valley—a Class A community in a master‑planned, sustainability‑focused neighborhood. -It’s also active in the 55+ market, with projects like Novum Plano and Novum Capitol View targeting active‑adult communities.

Sector Specialisms