Concierge

Overview

Front‑desk concierge handling admin, greeting visitors, calls and resident support.

Key Responsibilities

• call handling
• visitor log
• attendance tracking
• supply ordering
• mail sorting
• admin support

Tasks

-Accept and report resident’s special requests 5% -Transferring incoming calls or take and deliver appropriate messages 20% -Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals 20% -Monitor all visitor, requesting them to sign in and out of the logbook, reporting and suspicious persons or activity immediately to the supervisor 20% -Arrive to work on time and prepared for your shift 100% -Ensuring all people who come in contact with are welcomed warmly to the community by standing to greet and offering any assistance needed 30% -Maintain a neat a professional appearance keeping the front entrance, lobby, and reception areas clean and organized 20% -Support department heads and Executive Directors in administrative functions 100% -Follow all grooming and dress standards to present the best image -Encourage teamwork through open communication with Team Members. 100% -Executing exceptional signature programs in dining, fitness, wellness, and care -Follow all safety standards when operating office equipment 100% -Order and replenish administrative supplies as necessary 5% -Sort and distribute incoming mail 5% -Maintain communities lost and found 5% -Answering telephones within 3 rings, always using a professional and courteous voice followed by the designated script 20%

Requirements

• high school
• communication
• background clearance
• computer skills
• word
• excel

What You Bring

-Ability to be professional at all times with other Team Members, residents, family members, and visitors -Must be able to move intermittently throughout day and throughout community -High school diploma or GED -Excellent communication skills including the ability to speak, write and read English -Display a positive and professional image through actions and dress in accordance with the MBK Principles and Core values 100% -Background clearance as required by government regulations -Must be able to lift 25 pounds -Age over 18 years -Must be able to push a resident safely in their wheelchairs -Ability to operate computer, necessary software programs ( word, email, excel), scanners, copiers, and fax machines

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Benefits

-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Team Member discounts -Financial and legal services -Childcare and eldercare assistance -A supportive community team that encourages personal and professional growth and celebrates your -Health and Wellness resources -Negative TB test results -Flexible spending accounts -Education loan assistance & scholarships -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%

About Mbk Senior Living

-A leader in senior living solutions, specializing in assisted living and memory care services. -Founded with a mission to improve the quality of life for seniors, [omitted] has grown to operate numerous communities across multiple states. -Emphasizing personalized care, focusing on the well-being of each resident with tailored care plans. -Financially robust, [omitted] has consistently expanded its reach, managing a wide portfolio of senior housing properties. -Typical projects include developing new senior living communities, enhancing existing facilities, and creating specialized care environments. -Committed to creating safe, comfortable, and engaging living spaces for older adults.

Sector Specialisms

Security Clearance

-background clearance required as per government regulations -negative tb test results required