Post Room Operative

Overview

Handles mail collection, sorting, delivery and provides front‑desk support to visitors.

Key Responsibilities

• compliance
• mail handling
• email response
• customer service
• documentation
• visitor reception

Tasks

-Ensure all services conducted are compliant to all company, contractual, legislative, statutory and local requirements -Ensure all walkways are always kept clear and debris free -Timely mail collection and dispatch to the correct department / desks where required -Responding to emails and office correspondences in a timely manner -Provide a level of service that meets customer needs and care requirements to safely manage all site operational activities -Complete all on site documentation as necessary when accepting deliveries -To be the face of the customer, meet and greet all visitors and contractors in a professional and courteous manner -Collection, sorting and delivery of all mail (internal and external) which includes, but not limited to, couriers, parcels, special deliveries .

Requirements

• emergency response
• problem analysis
• risk assessment
• staff support
• organisational skills

What You Bring

-Fully understand and be able to carry out the role required in emergency situations as directed by your manager -Ability to analyse problems and identify solutions including risks and impacts to the business -Ability to take responsibility by supporting staff with any problems they may encounter -Organisational skills to be efficient and effective, allowing services to be delivered promptly and reliably

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