Leasing Representative

Overview

First point of contact; market apartments, show units, process leases, handle resident services.

Key Responsibilities

• rent collection
• bank reconciliation
• report preparation
• data management
• lease processing
• tenant interviews

Tasks

-Accepts rents, deposits, and miscellaneous fees from residents. Completes all company forms governing and documenting such collections; and may be requested to prepare bank deposits and reconciliations. -Assists with daily, weekly, and other reports as required. -Answers telephone calls and can professionally respond to inquiries regarding the community; screen and direct incoming calls. -Assists with audits and inspections. -Establishes and maintains a quality presentation of the community. -May be required to work weekends. -Complies with all federal, state, and local laws, and Pedcor Management policies and guidelines. -Greets and interviews prospective tenants, show apartments, and provides new residents with an orientation to the residential guidelines of the community. -Perform quality work within deadlines with or without direct supervision. -Ensures that the office and clubhouse are clean and orderly. -Handles tenant complaints and follows correct procedures as instructed. -Maintains statistical data, keeping accurate records of all traffic, new resident move-ins, and move-outs. -Interact professionally with other employees, customers, and suppliers. -Maintains updated data on unit availability. Coordinates tenant Move-ins and Move Outs. -Accepts service calls from residents and reports to the Maintenance Department in a timely manner, according to Pedcor Management guidelines. -Maintains files on a variety of management topics: tenants, forms, supplies, correspondence, maintenance, and others that are necessary to the operation of the property. -Provides miscellaneous administrative support to the Leasing Office operation. Maintains resident files, and sends letters/notices to residents as instructed by the Manager. Assists in the preparation of reports, documents, and correspondence. -Prepares new lease applications accurately and ensures that all required documentation is complete, signed, and received in a timely manner.

Requirements

• excel
• word
• outlook
• computer skills
• driver’s license
• fair housing

What You Bring

-Good customer service skills. -Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. -Successfully completed the company training program. Training includes Fair Housing, Business Etiquette, Leasing, Company Policies, and Tax Credit compliance as necessary. Training also includes familiarization with basic computer programs such as Excel, Word, and Outlook. -Strong computer skills. -Strong oral and written communication skills. -A complete understanding of Fair Housing laws and practices for the state in which the property is located. -Very strong mathematical, organizational, and sales skills. -Basic understanding of human nature and what motivates different personality types. -Must be able to provide a valid Driver’s License and Auto Insurance. -Work effectively as a team contributor on all assignments.

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About Pedcor Management Corporation

-began by managing just four sites and two employees before growing nationwide. -Over decades it has developed, constructed, and managed both affordable and market‑rate apartments, plus commercial buildings. -along with nearly 900,000 sq ft of retail, office, and warehouse space. -They deploy full‑spectrum management: marketing, leasing, operations, maintenance, financial forecasting, and construction oversight. -As an owner‑held, award‑winning firm, Pedcor serves communities coast‑to‑coast in more than 15 states. -Typical projects include multi‑family neighborhoods, mixed‑use developments, and adaptive‑use commercial facilities. -Standout fact: they also operate a special‑use facility—a safe haven for women escaping domestic violence.

Sector Specialisms