Application Engineer

Overview

Technical support engineer bridging customer needs to product solutions.

Key Responsibilities

• warranty analysis
• training development
• product development
• application troubleshooting
• technical support
• regulatory knowledge

Tasks

-Participating actively in the analysis of warranty claims and identifying the root cause. -Develops training materials for both internal and external customers to improve the understanding of how to effectively select and use Harco/IPEX products and systems. -Provides support in the preparation of technical presentations and proposals. -Supports new product development projects by providing engineering expertise and competitive insights. -Analyzes and troubleshoots product applications where existing product installations are not meeting customer expectations, collaborating with internal engineering and sales teams to provide more efficient and effective solutions. -Develops a deep understanding of industry and regulatory requirements, enabling the linkage of Harco/IPEX product functionality and capabilities to specific applications. -Provides technical support to customers, field engineers and internal customer service team members to ensure the accurate selection of products. -Maintains awareness to pending changes regarding the regulatory and competitive technology landscape.

Requirements

• r&d
• 5 years
• bachelor’s
• p.eng.
• injection molding
• cad

What You Bring

-Experience in R&D and new product development -Minimum 5 years in a product, manufacturing or application engineering environment -Bachelor’s Degree in an Engineering discipline -Organized project management skills capable of planning, implementing and monitoring complex projects. -General knowledge of field installation methods and equipment -P.Eng. designation preferred -Knowledge of injection molding processes is desirable -Strong understanding of industrial product and materials regulatory requirements (PPI, AWWA, ASTM) -Prior knowledge of plastic fittings or pipe is desirable -Basic CAD viewing/manipulation skills are desirable

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About Ipex By Aliaxis

-Founded as a leading provider of advanced piping solutions. -The company specializes in high-performance plastic piping systems for demanding applications. -Ipex's expertise spans across numerous sectors, with products used in industries such as construction, energy, and water management. -Typical projects include large-scale infrastructure installations, commercial building developments, and residential plumbing systems. -With a strong focus on innovation, known for cutting-edge product designs and technical solutions for complex projects. -Leverages global presence to supply products across various international markets, from North America to Europe and beyond. -Deeply committed to providing systems that ensure safety, reliability, and long-term durability.

Sector Specialisms