Warranty Specialist

Overview

Assist homeowners with warranty inquiries and documentation.

Key Responsibilities

• customer communication
• data compilation
• documentation management
• warranty processing

Tasks

-Communicate directly with Homeowners regarding their warranty service requests, gathering necessary information, setting expectations for follow up and supporting the scheduling of next step activities. -Be responsible for compiling information from multiple sources regarding Homeowner warranty inquiries. -Work collaboratively with peers on the Warranty Team manage the necessary documentation to support the warrant process.

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About Charter Homes & Neighborhoods

-Founded with a vision to create vibrant communities, Charter Homes & Neighborhoods has established a strong legacy of building homes that foster connection and growth. -Known for its commitment to quality, innovation, and design excellence, the company specializes in creating master-planned neighborhoods with a focus on thoughtful integration into local landscapes. -Over the years, Charter has grown from a regional builder to one of the leading developers, with a portfolio that includes both residential and commercial projects. -The company's hallmark is its ability to craft spaces that feel like home, blending aesthetic appeal with functional designs that meet the needs of modern families. -Each neighborhood developed by Charter is meticulously planned to encourage community interaction, with parks, walking trails, and communal spaces that make everyday life more fulfilling. -Their dedication to sustainability is reflected in their environmentally-friendly building practices and energy-efficient homes, without compromising on quality or style. -Charter Homes & Neighborhoods is also known for its attention to detail in customer service, providing a seamless home-buying experience from initial inquiry to after-sales support.

Sector Specialisms