Lead Community Liason Officer

Overview

Manage community engagement and stakeholder relations for energy infrastructure projects.

Key Responsibilities

• website management
• community engagement
• kpi reporting
• content production
• stakeholder relations
• social media

Tasks

-Ensure timely and appropriate communication of project information through suitable channels, including websites, social media, and printed materials. -Provide community input during emergency situations (e.g. storms), ensuring effective communication with relevant parties. -Develop and deliver communication and community engagement strategies to support project development and delivery. -Manage and update project websites and other digital platforms. -Collaborate with project teams and external partners to minimise disruption through clear, proactive communication, reducing customer complaints. -Foster long-term positive relationships with communities across the transmission network. -Maintain and update the SPT Community Tracker, ensuring accurate data for KPI reporting. -Contribute to project reviews, identifying and implementing lessons learned. -Represent the organisation at community meetings, events, and presentations to share project updates and gather feedback. -Produce content for internal and external publications, including articles, social media posts, and video updates. -Draft responses to community and stakeholder enquiries or complaints related to major projects. -Build and maintain strong relationships with key community stakeholders, including local authorities, landowners, and interest groups. -Organise and support proactive engagement activities such as drop-in sessions, agricultural shows, gala days, and PR initiatives (e.g. video content).

Requirements

• stakeholder engagement
• negotiation
• conflict resolution
• health & safety
• driving licence
• planning consents

What You Bring

-Understanding of business drivers and how community engagement supports organisational goals. -High standard of written communication. -Excellent stakeholder and community engagement skills. -Influencing and negotiation capability. -Ability to produce clear reports and statistics for management use. -Skilled in conflict resolution and negotiation, with the ability to manage sensitive or challenging situations. -Experience with planning consents, wayleaves, and construction-related community engagement. -Capable of managing competing priorities and making sound decisions under pressure. -Proven experience in community relations or stakeholder engagement roles. -Knowledge of health and safety practices and awareness of Net Zero objectives and their impact on communities. -Full UK driving licence. -Experience working in project environments, particularly within infrastructure or energy sectors. -Ability to build and maintain stakeholder networks, internally and externally. -Strong communication skills, both written and verbal, with the ability to engage effectively at all levels. -Strong presentation and interpersonal abilities.

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Benefits

-Cycle to Work scheme and public transport season ticket loans -Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments -Life Assurance (4x salary) -Holiday purchase – perfect your work/life balance with extra annual leave -Technology Vouchers – save more and spread the cost of your technology purposes -Electric Vehicle Schemes – to help you transition to green/clean driving -Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more -36 days annual leave -Access to Savesmart financial wellbeing support -Share Incentive Plan and Sharesave Scheme

About Avangrid

-Born in 2015 from a merger with UIL Holdings, creating a national powerhouse from regional utilities. -Headquartered in Orange, Connecticut, with operations in 24 U.S. states. -Its utilities arm manages eight electric and natural gas systems. -Projects include onshore wind, solar, biomass, thermal plants, and grid upgrades. -Fully acquired by Iberdrola in late 2024, enhancing investment potential. -Key ventures include the nation's largest offshore wind project and the Maine Power upgrade. -Combines local legacy with large-scale clean energy ambition.

Sector Specialisms

Visa Sponsorship

-company may support immigration requirements for non‑citizens.