Customer Service Associate

Overview

Full-time role handling order entry, warehouse duties, shipping, and customer service.

Key Responsibilities

• customer service
• product delivery
• order entry
• loading

Tasks

-Interacting with customers over the phone, via email and in person -Delivering product to customers and branch locations -Entering orders at point of sale using the company computer system -Loading/unloading delivery vehicles

Requirements

• forklift
• bilingual
• fmcsa
• customer service
• computer
• dot/cdl

What You Bring

-Able to pass pre-employment drug test and DOT physical -Ability to lift up to 75 lbs on a repetitive basis We are actively seeking a self-motivated, customer service-oriented individual that is a team player. This full-time Customer Service Associate will be responsible for order entry at the sales counter with other related warehouse duties such as stocking shelves, shipping product, loading trucks, along with some driving as well. Workweek is Monday through Friday, with an opportunity for overtime during the busy season. -Basic computer knowledge, including keyboard (typing), mouse and Internet use -Forklift experience helpful -An eye for safety including pre-trip inspections, securing loads and strict adherence to DOT/CDL regulations. -Understanding and adherence to the regulations detailed in the FMCSA. -Verifiable driving history -Acceptable driving record -Bilingual (English and Spanish) is preferred, but not required

People Also Searched For

Benefits

-Wellness Program and Safety Program with Bonuses for our Drivers -Employee Referral Bonus Program -Flexible and Dependent Care Spending Accounts -Paid Parental Leave, Adoption Assistance Program -Competitive salaries for all team members paid weekly -Medical, Dental and Vision Benefits -Additional Life Insurance and Long-Term Disability also offered -Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays -Company paid Life insurance and Short-Term Disability -Employee Stock Purchase Program -401(k) Retirement Plan with company matching -Mental, Physical and Emotional Well-Being Programs for Employees and Families

About Srs Distribution Inc.

-Founded in 2008 and has since expanded into a leading distributor of building materials, focusing primarily on roofing products. -Serves a vast network of customers, including roofing contractors, retailers, and distributors. -Has grown rapidly through strategic acquisitions, now covering a broad geographic area across the U.S. -Their product portfolio includes roofing materials, insulation, siding, and other construction-related supplies. -Focuses on delivering high-quality products and services to the construction and roofing sectors. -Customer base includes some of the biggest names in the commercial and residential building industries. -Success is driven by operational efficiency and an extensive distribution network. -Continued expansion and a focus on customer relationships have established strong partnerships in the industry. -Business model is built on acquiring and integrating smaller, local distributors.

Sector Specialisms

Security Clearance

-must pass pre-employment drug test and dot physical -acceptable driving record and verifiable driving history required