Insurance Program Administrator

Overview

Manages property & casualty insurance program, claims, and risk mitigation activities.

Key Responsibilities

• rmis admin
• claim processing
• insurance reconciliation
• data collection
• stakeholder liaison
• process improvement

Tasks

-Exercises discretion and professional judgment in reviewing incident reports and determining appropriate claim submission to insurance carriers. -Facilitates cross-functional collaboration to advance organizational risk mitigation strategies and proactively identifies areas for operational improvement. -Serves as the lead administrator for the organization’s Risk Management Information System (RMIS), maintaining system integrity, managing user access, and recommending workflow enhancements. Independently coordinates with vendors and oversees testing and implementation. -With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws. -Oversees processing of insurance invoices, claim proceeds, and reconciliation of self-insurance funds in partnership with internal accounting teams. -Manages property claims in collaboration with external third-party administrators (TPAs) and provides consultative support for casualty claims across departments. -Develops and implements process improvements aligned with strategic risk management goals. -Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties. -Leads the collection and analysis of data for insurance applications and policy audits, coordinating with external brokers to ensure accurate and timely submissions. -Acts as the primary liaison for internal and external stakeholders, delivering strategic updates on claim status, timelines, and financial reconciliation.

Requirements

• compliance
• safety
• regulations
• leadership
• teamwork
• time management

What You Bring

-Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws. -Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.

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About National Church Residences

-Specializes in developing, managing, and operating affordable housing communities and healthcare services. -Offers a variety of housing models, including independent living, assisted living, and memory care. -Provides health services to enhance resident quality of life, such as home healthcare and wellness programs. -Known for creating communities that combine affordable housing with supportive services. -Focuses on sustainability and improving living conditions for vulnerable populations.

Sector Specialisms