Regional Maintenance Manager

Overview

Oversee maintenance operations & teams for multiple regional properties.

Key Responsibilities

• project management
• vendor management
• preventive maintenance
• emergency response
• safety audits
• reporting

Tasks

-Project manage small and medium operation & capital improvement efforts including vendor selection, bidding, budgeting, and execution. -Manage company-wide standby rotation and respond to emergencies in a timely and professional manner. -Review maintenance operating expenses, bids, and vendor invoices to ensure cost efficiency. -Manage HUD-NSPIRE work orders to ensure completion of required repairs. -Lead, mentor, and support Zone Building Engineers, Tech 1, Roving Maintenance Technicians, Site Maintenance Technicians, and other maintenance staff across the assigned portfolio. -Collaborate with vendors, contractors, and internal stakeholders to ensure projects are completed on time, within budget, and to quality standards. -Assist in developing and managing annual operating (OPEX) project budgets for the assigned region. -Promote a safety-first culture through training, risk assessments, and compliance audits. -Oversee day-to-day maintenance operations for multiple properties, ensuring work orders, repairs, and inspections are completed efficiently and to quality standards. -Maintain accurate records of equipment warranties, service contracts, and maintenance logs. -Assign and supervise the work assigned to Zone Building Engineers (ZBE), and Maintenance Tech 1 (T1) -Comply with all safety program requirements and work to promote safety in the workplace. -Monitor the general condition of building infrastructure, conduct regular site audits, and verify compliance with maintenance calendars. -Provide ongoing support, mentorship, and technical guidance to site maintenance teams. -Ensure proper care, performance, and longevity of all mechanical systems, including HVAC, plumbing, electrical, and life-safety systems. -Identify and address safety hazards and ensure corrective actions are implemented -Work closely with Centralized Maintenance Team, Area Directors, Regional Managers, Property Managers, Site Maintenance Techs and corporate leadership to align maintenance operations with company goals. -Build and maintain strong vendor and contractor relationships to ensure quality service delivery. -Recruit, hire, train, and develop maintenance team members to ensure high performance and career growth. -Schedule and Conduct all City and Lender Inspections. -Ensure all properties meet operational, safety, and appearance standards in accordance with company policies and regulatory requirements. -Assist the Sr. Manager, CMT on mechanical capital projects if needed. -Ensure companywide compliance with safety protocols, maintenance procedures, and regulatory requirements. -Supervise corporate maintenance teams, including performance management, coaching, and development. -Assist Sr. Manager of Maintenance on HUD-NSPIRE preparation, including auditing, and completing work orders. -Ensure maintenance teams uphold company standards, policies, and procedures consistently across all properties. -Develop and manage preventive maintenance schedules for building systems, equipment, and common areas. -Collaborate with Sr. Director. Sr. Manager, and L&D on the corporate training to develop and deploy maintenance training programs. -Lead regular property and safety inspections, documenting findings and implementing corrective actions. -Provide standby support and respond to emergency calls in a timely manner. -Ensure all maintenance operations comply with federal, state, and local building codes, environmental regulations, and safety standards. -Track inventory of major tools and equipment, ensuring maintenance, lifecycle tracking, and warranty compliance. -Provide technical advice, training, and development to site maintenance team and Centralized Maintenance Team in partnership with corporate training, and Sr. Manager, Maintenance. -On an as needed basis, provide support for open Maintenance Technician positions within the zone. -Respond to emergencies and coordinate resources to resolve critical maintenance issues promptly. -Conduct repairs to building systems and major mechanical equipment such as boilers and A/C systems, within the assigned zone. -Provide regular reports on maintenance performance, project status, and operational improvements to Senior Leadership, Sr. Manager of Maintenance and Operations. -Monitor maintenance metrics through use of Power BI and Yardi Voyager, service response times, and resident satisfaction to identify and implement improvement opportunities. -Oversee repairs and assigned capital improvement projects from planning through completion. -Identify cost-saving opportunities and make recommendations for energy efficiency, equipment upgrades, and process improvements. -Conduct safety audits and mechanical system inspections across all properties. -Conduct regular performance evaluations, provide coaching and feedback, and promote a culture of safety, accountability, and teamwork. -Stay current on industry trends and share best practices across the team.

Requirements

• pool license
• epa certification
• boiler license
• 8+ years
• 3+ years
• microsoft office

What You Bring

-High School Diploma or GED required; Degree or certification from a college, university or technical school related to Engineering, Maintenance or Building operations preferred. -Ability to manage multiple projects and details simultaneously with self-direction. -Decision-making, problem solving, and time management skills. -3+ years' experience working as a maintenance supervisor or other leadership position. -Certified Pool Operators License (within 6 months of hire) -8+ years' experience as a Maintenance Technician in a residential apartment setting or equivalent experience -Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public. -EPA Universal Refrigerant Certification (within 6 months of hire) -Must have reliable transportation, valid state driver's license, and proof of insurance as travel between sites is required. -Fluent in English and proficient in oral and written communication -Basic computer literacy skills, including experience with Microsoft Outlook, Word, and Excel -Comprehension of federal fair housing laws and any applicable local housing provisions -Ability to work collaboratively in a team environment. -Second Class Boilers License with the ability to upgrade to a 1st Class License within 6 months of hire. -Must be able to effectively supervise the work of others, including providing constructive feedback, coaching, and ongoing training opportunities. -Considerable knowledge and on-the-job experience in the areas of plumbing, electrical, HVAC, refrigeration, appliance repair, building key systems, lawn irrigation systems, and pool and sauna operations.

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Benefits

-Generous Paid Time Off (PTO) and rollover options -Educational Assistance options -Life Time Fitness Membership discount -Employee Assistance Program (EAP) -Company paid benefits including Life Insurance, Short Term and Long Term Disability -Rent discount -Ten paid holidays, no waiting period to receive holiday pay -Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities -401(k) Plan with employer match -Competitive benefit package, including HSA employer contribution, starting 1st of the month after hire

About Bigos Management, Inc.

-Founded with a vision to deliver exceptional project management services, Bigos Management, Inc. has been at the forefront of real estate and construction management. -The company specializes in overseeing complex residential and commercial projects, ensuring timely completion and cost efficiency. -With a rich history of successful projects, Bigos has built a reputation for its commitment to quality, detail, and client satisfaction. -Their diverse portfolio includes high-end residential developments, office buildings, and large-scale mixed-use projects. -Bigos is known for its ability to manage large teams, coordinate multifaceted operations, and navigate complex logistical challenges in the construction industry.

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