Project Manager, Digital Customer Experience

Overview

Lead digital projects to enhance customer experience and drive transformation.

Key Responsibilities

• project planning
• risk management
• stakeholder communication
• scope definition
• digital advisory
• strategic alignment

Tasks

-Communicate project status, issues, and risks to stakeholders and senior management. -Independently identify project goals, objectives, and scope for medium-sized projects. -Identify, assess, and manage project risks with mitigation plans. -Conduct post-project reviews to identify improvements. -Ensure all project initiatives are strategically aligned to overarching organizational goals and objectives. -Lead and manage project teams to ensure timely and within-budget completion. -Develop and manage comprehensive project plans and schedules. -Manage stakeholder relationships and expectations effectively. -Guide business units into the digital journey as a trusted advisor.

Requirements

• pmp
• agile
• jira
• degree
• leadership
• risk management

What You Bring

-Bachelor's or Master's degree in Engineering, IT, Business Management, or a related field. -Expertise in project management methodologies (e.g., Agile, Waterfall, Scrum). -Experience with Agile project management methodologies. -Project Management certification (e.g., PMP, PRINCE2, CSM) is desired. -Strong, self-directed, collaborative team player with great interpersonal skills -Proficiency in project management software (e.g., MS Project, Azure, Jira). -Advanced risk management and problem-solving skills. -Proficiency in English, with the ability to communicate clearly and concisely in a business environment. -7+ years of experience in project management. -Stakeholder management and conflict resolution skills. -Strong leadership and team management skills. -Excellent communication, negotiation, and presentation skills.

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Benefits

-You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. -You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great. -We promote from within and support your learning with mentoring, training, and access to global opportunities.

About Danfoss

-Begun in 1933 with a novel refrigeration valve and soon introduced thermostatic radiator valves, driving early energy-efficiency innovation. -Expanded into hydraulics, power electronics, and sensor systems, launching the first VLT frequency converter in 1968 and acquiring notable divisions such as Vacon and Eaton Hydraulics. -Typical projects range from district-energy systems and marine/offshore equipment to EV drivetrain modules, industrial automation, and large-scale cold-chain refrigeration. -Expertise spans HVAC, mobile & industrial hydraulics, AC drives & power electronics, high-pressure pumps, sensing/control components, and fire-safety systems.

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