Leasing Agent

Overview

Handle property rentals, client tours, and post‑rental follow‑up duties.

Key Responsibilities

• target achievement
• client meetings
• digital docs
• rental processing
• call follow-up
• property tours

Tasks

-Achieve monthly targets in terms of rentals and number of visits -Meet with clients and address their needs regarding renewals, modifications, transfers, etc. Ensure post-rental follow-up -Meet the monthly objectives set by the area coordinator -Complete all required job instructions on a tablet -Ensure rental requests are handled according to guidelines -Follow up on phone messages within 24 hours -Welcome clients, provide information, and show them the properties

Requirements

• word
• excel
• bilingual
• customer service
• problem solving
• tablet

What You Bring

*English is used when necessary to meet client needs. On average, this represents about 40% of interactions, with French remaining the main language of service. -Ability to take responsibility for one's actions and decisions, including executing them -Ability to remain calm and handle any situation with patience, empathy, and understanding -Excellent communication skills -Knowledge of various amenities. -Excellent time management skills -*Ability to communicate clearly in English and French, both orally and in writing -Excellent learning and problem-solving skills -Ability to handle sensitive information and maintain strict confidentiality -Knowledge of computer applications: Word and Excel -Availability for different shifts (evening and weekend) -Flexibility and attention to detail -Effective planning and organizational skills combined with the ability to manage multiple tasks and set priorities -Familiarity with computer tablets is an asset -Ability to learn and adapt quickly to different computer systems and any new technology -Two (2) years of experience in customer service -Ability to learn and adapt to change quickly -Professional approach and awareness of the importance of customer service quality -Vehicle with a professional appearance (relatively new and in good condition) -Ability to work effectively independently (self-management) as well as collaboratively with other associates

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Benefits

Boardwalk provides Canadians with a high-quality and comfortable living experience. We operate 34,000 rental homes across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. Our apartments and townhomes vary in size, layout, and available amenities. -Competitive salaries -Health and wellness reimbursement -Profit-sharing program -Employer contributions to a group RRSP -Training and professional development allowance -Flexible group benefits (health and dental care) -Rental discounts, plus many other perks!

About Boardwalk

-Portfolio spans across Canada, providing quality living spaces for families and individuals. -Reputation for transforming communities and revitalizing older properties to create attractive living environments. -Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects. -Consistent strong financial performance supported by a solid portfolio of well-located properties. -Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs. -A leader in property management innovation, integrating technology to improve tenant experience.

Sector Specialisms