Credit Control & Collections Associate

Overview

Recover outstanding B2B receivables, manage collections, and support credit control.

Key Responsibilities

• account review
• debt monitoring
• payment negotiation
• report generation
• collections
• stakeholder liaison

Tasks

- Conduct account reviews to identify and resolve non-payment issues - Monitor aged debt and prioritize collection efforts based on risk - Negotiate payment plans and settlements in line with company policy - Maintain accurate records and produce weekly reports on arrears and collection activity - Chase outstanding payments through various communication channels - Liaise with internal teams and external stakeholders - Manage recovery of outstanding receivables from Industrial & Commercial customers - Support the legal and disconnection process for non-paying customers

Requirements

• excel
• microsoft office
• b2b
• collections
• communication
• gcse

What You Bring

- Professional, confident, and diplomatic when interacting with others - Proven experience working with B2B or corporate accounts - Minimum 2 years of experience in collections or credit control - Intermediate to strong Microsoft Excel skills and proficiency in Microsoft Office - Ability to succeed in a complex and dynamic environment - GCSE English and Mathematics Grade C or above (or equivalent) - Excellent attention to detail and organizational abilities - Energy industry knowledge (desirable but not essential) - Strong verbal and written communication skills

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Benefits

- Training and development programs to enhance your skills - Comprehensive benefits package including health insurance and retirement plans This is a hybrid position based in our Leeds office, offering a balance between on-site and remote work. - Collaborative and inclusive work environment - Opportunity to contribute to meaningful environmental and social impact - Opportunities for professional growth and career advancement - Flexible working arrangements to support work-life balance - Competitive salary and performance-based incentives

About Engie Uk

-With a rich history in the energy sector, ENGIE UK has evolved into a leading provider of sustainable energy solutions. -The company focuses on delivering integrated services that promote energy efficiency, renewable energy, and carbon reduction. -ENGIE UK specializes in energy, infrastructure, and building services, helping customers transition to a more sustainable future. -They are involved in a wide range of projects, from large-scale energy generation to local infrastructure and water management. -A standout feature of ENGIE UK is its commitment to innovative low-carbon technologies and solutions. -The company has developed strong partnerships with both public and private sectors to deliver impactful projects across the UK. -ENGIE UK has worked on high-profile projects such as smart energy systems, building retrofits, and renewable energy installations. -With a focus on decarbonizing the economy, ENGIE UK plays a pivotal role in the UK's energy transition.

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