Regional Manager

Overview

Oversee operations, finances, and teams across multiple multifamily properties.

Key Responsibilities

• business planning
• client liaison
• site visits
• compliance management
• expense reporting
• financial reporting

Tasks

-Develop and execute business plans for each community, proactively strategizing on a weekly, monthly, and quarterly basis. -Serve as the primary client liaison, handling unscheduled client communications during business hours and ensuring timely follow-up after client visits and calls. -May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds -Coordinates with the HR team on HR issues, to ensure compliance with HR policies and procedures, and provide conflict resolution as needed. -Perform site visits weekly, engage with team members, and schedule and host regular client calls. -Ensure compliance with all company policies and procedures, particularly regarding procurement, financial practices, and vendor management. -Oversee resident and vendor-related communications, ensuring timely resolution of issues. -Approve expense requests and manage expense reporting to align with budget expectations. -Conduct onboarding, training, and mentoring of team members to ensure they have the necessary skills and knowledge to succeed. -Oversee the recruitment and interview process for all site-level positions within the portfolio, ensuring proper approvals and alignment with company hiring standards. -Monitor property marketing efforts, including reviewing property websites and advertising. -Compile and analyze financial reporting, reviewing and approving purchase orders and invoices for accuracy and timely submission to clients. -Conduct physical inspections of properties, including tour paths, models, vacant units, and maintenance shops, and perform routine preventive maintenance inspections. -Conduct regular team meetings, 1-on-1 coaching sessions, and annual performance reviews to mentor, develop, and manage team members effectively.

Requirements

• yardi
• revenue software
• microsoft office
• bachelor's
• driver’s license
• community manager

What You Bring

-Ability to maintain positive client relationships. -Must be able to read documents, computer screens and data -Ability to effectively communicate verbally and in writing. -Must be able to operate a computer, keyboard, mouse and other office equipment -Ability to manage vendor relationships and negotiate contracts for cost control and operational efficiency. -May be required to sit or stand for extended periods of time -Ability to think strategically and implement business plans that align with financial goals and client expectations. -Knowledge of budgeting, financial reporting, and variance analysis. -Skilled in Microsoft Office Suite and Property Management Software such as Yardi. -Ability to lead, mentor, and develop on-site teams. -Four years in multifamily property management, with at least two years in a Community Manager role. -Ability to develop solutions and resolve challenges proactively. -A valid Driver’s license is required -Knowledge of multifamily property management operations, respective markets, and industry trends. -Skilled in organization with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously. -Must be able to hear and understand verbal communications in person and over the phone or computer -Skilled in Revenue Management Software, including LRO, AIRM, and Yieldstar. -3rd party management experience -Bachelor's degree from a four-year college or university Experience may substitute for education.

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Benefits

-Ancillary benefits including critical illness, hospital indemnity, and accident insurance -Weekly pay for all associates working onsite at an apartment community -Employer-paid employee assistance, mental health, and wellness programs -Opportunities for professional development, career growth, and role-based learning plans -Paid time off plus floating holidays and volunteer days -Comprehensive healthcare coverage available for all full-time, regular associates -Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) -401(k) with robust company match -This is a hybrid role, requiring the associate to be onsite 4 days per week

About Rpm Living

-Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly. -Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles. -The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.

Sector Specialisms

Security Clearance

-employment contingent on successful completion of a background check as required by local, state, and federal regulations.