Compliance Administrator

Msv Housing

The Role

Overview

Admin support for compliance operations, managing records, data, appointments & stakeholder queries.

Key Responsibilities

  • compliance reporting
  • data monitoring
  • records management
  • documentation
  • customer service
  • contractor liaison

Tasks

-Manage Compliance Records and Reporting – Maintain accurate records and coordinate assurance reporting for regulatory and statutory compliance. -Support Compliance Systems and Processes – Update and monitor property compliance data (e.g., fire safety, asbestos, water testing) and produce regular reports. -Ensure Effective Documentation and Customer Service – Handle filing, invoices, satisfaction surveys, and respond to queries to maintain high service standards. -Provide Administrative and Data Support – Assist the Compliance Manager and team with document preparation, data systems management, and service delivery. -Coordinate Appointments and Contractor Liaison – Arrange inspections, meetings, and liaise with contractors and suppliers to ensure timely service delivery.

Requirements

  • gcses
  • compliance
  • microsoft office
  • data management
  • customer service
  • organisational

What You Bring

We are looking to recruit an enthusiastic individual with fantastic organisational skills to join our established team. Our compliance admin provides provide administrative, clerical and secretarial support to the Compliance Manager, delivering an excellent customer service in all areas of the Asset management engagement with residents, clients and third party stakeholders. -Good standard of general education with a minimum of 5 GCSEs or equivalent at Grade C or above including English and Maths. -Experience of compliance management systems in a social housing context -High levels of IT literacy including Microsoft Office and in use of data management systems -Experience of responding positively to customer queries and complaints conscientiously and diligently with attention to detail

Benefits

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. -Company pension scheme with up to 10% matched contributions -Flexibility on where you work with home working kit provided -Enhanced sick pay with up to 3 months full pay and 3 months half pay -Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. -Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives -33 days holiday per year plus bank holidays, and a holiday a buy scheme. -Life assurance subject to being a member of our company pension scheme. -Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

The Company

About Msv Housing

-MSV offers a combination of traditional affordable rental housing with shared ownership and rent-to-buy purchase schemes. -Specialised independent living accommodation is provided for over-55s in multiple locations. -Tenants can access communal hubs offering life skills, community events, and mutual exchange services.

Sector Specialisms

Social Housing

Supported Housing

Specialist Housing

Later Living

Homeless Housing

Foyers for Young People

Care Leavers Housing

Older People Housing

Family Homes

Single Persons’ Homes

Interview Process

-interviews scheduled for 10 december 2025. -interviews may be conducted throughout the recruitment process. -role may close early if a suitable candidate is found.