Leasing Consultant-The Banks

Overview

Lease apartments, handle inquiries, maintain occupancy, and provide resident services.

Key Responsibilities

• accounts receivable
• lease administration
• resident communication
• property inspection
• market surveys
• document filing

Tasks

-Monitor and collect accounts receivable and delinquencies; compile accounts payable for the Community Manager’s disposition; assist with turnover activities; determine charges for damages by occupants; inventories office supplies and report needs to the Community Manager; organize and file leases, reports, and other business-related documents; assist the Community Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.; assist in handling resident issues, including service requests, in a timely manner; distribute written communication to residents as needed. -Greet prospective residents, determine their needs and preferences, and professionally present available apartment homes; communicate features and benefits of the community; answer incoming calls and handle each one with professionalism; complete guest card information for all prospects, and follow up as appropriate; enter all guest cards and applicants into the computer system on the same day; accurately complete leases and renewal applications, assist with verification, and notify prospective residents of results; generate miscellaneous resident communication as needed; maintain awareness of local market conditions and trends; contribute ideas to the Community Manager for marketing the property and for improving resident satisfaction; maintain a professional and friendly atmosphere in the leasing office and all areas where prospective residents and residents meet; maintain a professional appearance in accordance with uniform requirements. -Complete opening and closing duties in accordance with company business hours on weekends and/or other times as directed by the Community Manager; physically inspect property when on grounds, pick up litter, and report any service needs to the maintenance staff; inspect move-outs and vacancies as needed; ensure a neat and clean appearance of the clubhouse; clean areas as needed; inspect models and market-ready vacancies daily to ensure cleanliness.

Requirements

• driver's license
• microsoft office
• property management
• customer service
• high school
• communication

What You Bring

-Valid driver’s license and reliable transportation -Good written and verbal communication skills -Ability to develop a rapport with people -Working knowledge of or ability to learn property management software -Driver's License (Preferred) -Proficiency with Microsoft Office products, including Excel -Customer service: 1 year (Required) -Strong customer service orientation and a dedication to meet and exceed customer expectations -Property management: 1 year (Preferred) -High school diploma or equivalent -Experience working in a sales or customer service environment -Basic math and computer skills

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Benefits

-Employee discount -Commission pay -Health insurance -Community net operating income -Life insurance -Vision insurance -Paid time off -Curb appeal -Dental insurance -Resident retention -Weekend availability

About Crawford Hoying

-Specializes in the development, management, and leasing of residential, commercial, and mixed-use properties. -Offers a wide range of services from residential communities to corporate office spaces. -Projects span across major urban areas, contributing to community growth and revitalization. -Known for creating thoughtfully designed environments that foster lasting value and connectivity. -Has a proven track record of successful partnerships with local governments and businesses. -The company stands out with its integrated approach, handling both the development and management of properties. -Its real estate portfolio includes notable urban mixed-use developments that balance modern living with commercial vitality.

Sector Specialisms