VMI Specialist

Overview

Manage on‑site VMI programs, customer relationships, and Rexel supply chain solutions.

Key Responsibilities

• quotation management
• parts management
• market analysis
• solution development
• technical training
• customer relations

Tasks

-Meet all customer and Rexel safety requirements -Present or develop additional Rexel Delivered Services and solutions to applicable customers. Work with branch or account managers to develop new solutions to achieve customer objectives -Process product quotations and provide continuous follow up throughout the completion of the customer's purchasing cycle -Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences -Achieve and maintain technical capabilities at required levels, attends customer seminars, schools, and special promotions, and participates in sales meetings, vendor seminars and training schools to enhance and maintain personal and product knowledge -Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets -Support sales teams with prospecting for new VMI accounts within a specified geographical territory -Pursue or prospect repair / remanufacturing services within existing customers. Prospect for new Rexel delivered services opportunities -Manage and audit the Parts Management Agreements to supplier and customers' expectations. Collect core returns and manage product replacement throughout the completion of the customer's purchasing cycle -Increase business by expanding Rexel's scope of supply to existing customers and help them to achieve better storeroom management by improving their Total Cost of Ownership (TCO) -Coordinate and direct employee teams to assist in large customer projects and high-tech automation issues

Requirements

• high school
• customer service
• communication
• problem solving
• negotiation
• task prioritization

What You Bring

-Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% -Up to 25 pounds - Occasionally – up to 20% -Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20% -Walk: Must be able to move about inside/outside office or work location - Occasionally – up to 20% -Travels to offsite locations - Constantly – at least 51% -Handles or works with potentially dangerous equipment - Occasionally – up to 20% -Use hands to finger, handle, or feel: Operates a computer and other office machinery - Frequently – 21% to 50% -Exhibit a customer centric attitude both externally at the customer and internally within the company -Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs based on our core value that the customer must be at the center of everything we do -High School or GED - Required -Up to 50 pounds - Occasionally – up to 20% -Qualified applicants must motivated with excellent communication, organization, and problem-solving skills -Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - None -Up to 10 pounds - Occasionally – up to 20% -Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - None -Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence -Ability to manage some emergency call-outs and part deliveries as needed -Ability to prioritize and manage multiple tasks and deadlines -Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Frequently – 21% to 50%

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Benefits

-Paid company holidays plus flexible personal days per year -Medical, Dental, and Vision Insurance -Life Insurance -Short-Term and Long-Term Disability Insurance -Tuition Reimbursement -Employee Discount Programs -Professional Training & Development Programs -Commuter Transit Benefits -Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. -401K with Employer Match -Career Advancement Opportunities – We like to promote from within -Health & Wellness Programs -Flexible Spending Accounts -Paid vacation and sick time

About Rexel Usa

-A leading distributor of electrical products and services across North America. -Operates through a wide network of branches, supporting industries such as energy, industrial, and residential sectors. -Plays a crucial role in powering smart solutions for buildings and infrastructure, enhancing both energy efficiency and sustainability. -Offers tailored solutions for key markets such as industrial automation, energy management, and the residential space. -Has a strong foundation of innovation and has developed partnerships with global suppliers to enhance its product offering. -Is involved in key projects across energy, infrastructure, and commercial spaces, helping to drive modern electrical solutions in various sectors. -Is constantly evolving, with a focus on advancing technology and digital solutions for customers, ensuring operational efficiency and smarter energy use.

Sector Specialisms