Supervisor, Operations

Description

• Identify specifications and secures quotations for specialized services or repairs as requested by contacting appropriate sub-contractor to discuss work to be performed and coordinating and overseeing the work performed to ensure that work is completed in accordance with all building code requirements.
• Oversee Operation of the Loading Dock staff and all activities related to Waste Management and the Operation of Central Stores.
• Assist in the preparation and implementation of annual operating expense and capital budgets through reviewing past expenses, determining future needs of the Centre and gathering information in order to ensure the General Manager, Regional Office and Head Office have accurate figures on which to forecast budget needs.
• Secure CF property against loss due to theft, fire, liability claims and prosecutions resulting from operations by ensuring all health, safety and security procedures are adhered to and areas of concern are reported to the appropriate parties in a timely manner in order to limit exposure to liability and loss.
• Follow and enforces all safety procedures by participating in safety training and ensuring adherence to all legislative requirements to ensure the building is safe for all occupants and users.
• Provide regular feedback in the form of status meetings, objective setting sessions, performance appraisals, coaching and counselling, discipline and the assignment of developmental projects
• Hire, train and supervise staff by conducting the hiring process in accordance with all Human Rights requirements, providing the necessary orientation and training and reviewing activities daily to ensure that all staff complete their responsibilities in accordance with CF standards.
• Coordinate the completion of all scheduled and unscheduled maintenance work by scheduling daily work assignments and delegating to the appropriate member of the maintenance team in order to ensure all maintenance work is completed in a timely manner and the property is maintained in a manner that will ensure property values are maintained.
• Order necessary parts and services required to maintain efficient operation of the Centre by determining needs, researching price and quality, following appropriate procedures for purchasing and accurately coding and signing invoices for payment in order to ensure accurate records of expenditures are maintained.
• Prepare accurate and concise reports by collecting and compiling relevant data into summary form and forwarding to appropriate parties on a timely basis to ensure management is provided with accurate information on which to base business decisions.
• Manage the activities of all direct reports to ensure the timely achievement of department goals, within prescribed policies, procedures and standard business practices;
• Maintain programs, along with the Chief Engineer and other Operations Managers, related to HVAC, through preventative maintenance, energy management, environmental management, waste management, landscaping, pest control, property security snow removal, parking lot and roof maintenance and rehabilitation, life safety systems, cleaning operations, tenant coordination and other pertinent aspects of physical operations to ensure the ongoing efficiency of the Centre operations.
• Oversee all construction performed by external trade contractors by utilizing knowledge of trades and regularly supervising procedures to ensure work is completed on time, within Building Code requirements and in accordance with CF standards.
• Provide regular motivation and mentoring to all staff to encourage ongoing professional development for succession planning purposes.

Requirements

• Good problem solving skills
• Strong interpersonal skills
• A thorough knowledge of:
• A good ability to work efficiently under pressure
• Good mechanical abilities
• A Stationary Engineer 4th Class Certificate, SMA (BOMA) or Building Environmental Systems II
• Proven leadership abilities and are a self-starter
• Computer literacy and proficient in Word, Excel and Building Automation Systems and Preventative Maintenance software
• A positive attitude and willingness to work overtime and respond to emergencies
• Good verbal and written communication skills
• Plumbing/carpentry skills
• Grade 12 or equivalent
• Good organizational skills and the ability to prioritize tasks for completion
• A minimum 5 years experience in physical Operations management, with at least 2 years supervisory experience, preferably in a shopping centre, office or mixed use environment
• A Diploma in Building Environmental Systems offered through Community College
• Good analytical and research skills
• Current technology
• HVAC, electrical/mechanical systems
• Practical judgment and decisive manner

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance