Senior Property Maintenance Technician

Overview

Oversee maintenance, train technicians, manage work orders and projects across properties.

Key Responsibilities

• preventive maintenance
• tool inventory
• technician training
• work orders
• capex coordination
• kpi monitoring

Tasks

-Maintain punctuality and consistent attendance in accordance with company standards. -Contribute to the preventative maintenance program through regular inspections and proactive issue resolution. -Conduct regular regional tool inventory checks. -Partner with the Community Manager Float to onboard and train new Service Technicians through hands-on coaching and skill development. -Prioritize commercial work orders and support Commercial Technicians as needed. -Serve as a technical expert, providing guidance and assistance to Service Technicians. -Ensure shared and personal workspaces are clean and orderly. -Support Capital Expenditure (CapEx) projects by coordinating tasks and aligning with the Regional Facilities Manager on scope, budget, and timelines. -Attend and actively participate in Technical Regional Trainings. -Help Service Technicians maintain clean, organized shops and mechanical rooms. -Monitor and manage key performance indicators (KPIs), including: -Assist with planning and executing unit turnovers, particularly at month-end. -Regular team member feedback surveys to drive workplace improvements -Float across properties to fill staffing gaps, offer specialized expertise, or support team members with complex tasks. -Act as the regional subject matter expert, offering operational support to Service Technicians and Community Managers as needed. -Prepare and distribute Weekly Review Reports detailing regional work order activity. -Maintain and oversee the regional on-call program calendar to ensure adequate coverage. -Provide regular updates to the Regional Manager regarding property needs and issues.

Requirements

• cpo
• epa certification
• cam-t
• boiler’s license
• appfolio
• 5 years

What You Bring

-CPO (Certified Pool Operator) – if applicable to the region -Work Order Days to Completion (turns, resident, internal) -Valid driver’s license and access to reliable transportation -EPA Certification -High school diploma or equivalent required; Associate’s degree preferred -Proficiency with basic computer applications, including Microsoft Outlook, Teams, and AppFolio -Primary Work Location: Fargo, ND with regular travel to Sioux Falls, SD region. Travel to Sioux Falls, SD would be required a minimum of 4 days per month and up to 8 days per month dependent upon business needs. -CAM-T (Certified Apartment Maintenance Technician) -Minimum of 5 years of experience in a service technician or related maintenance role -Boiler’s License -Strong verbal and written communication skills

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Benefits

-Health Savings Accounts (HSA) with employer contribution -401(k) with company match -Housing allowance program -Various supplemental insurance options -Medical, dental & vision plans Company-paid life & disability insurance -Paid bereavement & parental leave program -Paid Time Off (PTO) plans, paid holiday and volunteer programs -Employee referral program -Mental health resources & employee assistance programs -Resident Satisfaction Surveys (Move-In, Maintenance) -Team-building and community engagement opportunities -Competitive pay with ongoing performance review -Tuition reimbursement and leadership development opportunities -Employee recognition programs -Dependent Care Flexible Spending Accounts (FSA) -Supportive, values-driven work environment -Role specific bonus potential and/or commission programs

About Enclave

-Employs a 360° model for seamless collaboration across project lifecycle. -Active in Midwest and Mountain West regions, focusing on multifamily, mixed-use, industrial, healthcare, and commercial developments. -Projects are regularly recognized for innovation and quality in design.

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