IT Systems Support Specialist, Safety

Description

• Assist with maintaining system templates, forms, and workflows for consistency and ease of use.
• Submit, track, and follow up on help tickets and enhancement requests.
• Support preparation of standard system reports and ensure accessibility for corporate teams.
• Maintain organized report templates, scorecards, and reference materials for consistent use.
• Support implementation of programs, policies, and procedures that promote compliance with federal, state, and local regulations.
• Provide general administrative and team support as needed.
• Assist with the documentation of safety and compliance activities.
• Participate in the development of resources, training guides, and communication materials.
• Partner with HR, IT, Legal, Risk, and other teams to ensure smooth processes and accurate data sharing.
• Assist teams in locating and understanding system data needed for compliance and operational requirements.
• Maintain user accounts, profiles, and system access to ensure seamless onboarding and role alignment.
• Serve at the primary administrator for EH&S management platforms and related web applications.
• Help communicate and reinforce health, safety, and environmental standards across the organization.
• Assist with developing and delivering training materials and sessions for end-users.
• Provide ongoing guidance to users on best practices and system navigation.
• Respond to and resolve user inquiries promptly, providing clear instructions and support
• Coordinate with stakeholders to ensure systems meet operational needs and compliance requirements.
• Support user readiness by testing system updates and communicating changes.
• Provide hands-on support for operating company users, focusing on system training, setup, and day-to-day troubleshooting.
• Serve as the primary point of contact between Moss internal users and external system providers.
• Occasional travel may be required.

Requirements

• Data management / analytics experience including experience with Power Bi preferred.
• Strong organizational, problem-solving, and customer service skills.
• Demonstrated ability to collaborate across departments and with external vendors.
• Familiarity with identity/access (SSO, role-based permissions) and basic security/audit practices; able to partner with IT on reviews.
• Bachelor’s degree in information systems, Data Analyst, Environmental Health & Safety, Business Administration or related field; or equivalent experience.
• Familiarity with EH&S regulatory compliance requirements (OSHA, EPA, state/local) a plus.
• Excellent communication and interpersonal skills with the ability to assist users at all levels.
• Strong skills in application configuration (roles, templates, forms, workflows), release/UAT coordination, and data/analytics stewardship.
• Comfortable with no/low-code automation and BI/reporting tools; ability to read API/JSON docs.
• 5+ years administering, configuring, or supporting web-based business applications (experience with Intelex, CMiC, or Procore preferred); 2+ years owning a core system or domain.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance