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Jacobs

Program Lead (Digital Delivery)

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Jacobs

Global technical professional services firm delivering consulting, engineering & project delivery.

Lead and manage a Data Center program, overseeing digital delivery, staff, and client workflows.
11 days ago ago
$92,000 - $120,750
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Charlotte, NC
Onsite
Company Size
45,000 Employees
Service Specialisms
Architecture & interiors
Construction
Engineering
Environmental
Information technology
Integrated Project Services
Operations & Maintenance
Planning
Sector Specialisms
Advanced Manufacturing
Cities & Places
Energy
Environmental
National Security & Defense
Life Sciences
Transportation
Water
Role

Description

data capture
sop management
design methodology
dashboard creation
product implementation
client advisory
  • Consult on preliminary bidding and business development to provide input and understand the applications/tools required for client and program projects
  • Build project teams and mobilize quickly on projects
  • Track progress on each program project to ensure deadlines and deliverables are met
  • Capture information across multiple projects to create actionable data
  • Develop leads and coordinators to understand and execute client-specific workflows
  • Participate in departmental strategic planning for the program
  • Authorize access to appropriate data and coordinate efforts with personnel in other departments, including Center of Excellence (COE) technologies, project managers, outside design firms, and client representatives
  • Create, manage, and execute Data Center market standard operating procedures and processes to improve engineering and workflows
  • Organize and manage workload hours for each program project, working directly with the integrated design team manager to ensure proper staff allocation
  • Monitor project schedules to validate and ensure the level of development (LOD) based on project requirements
  • Manage design methodologies and drive continuous improvement throughout the project life cycle
  • Regularly engage with client Program Leads to discuss workflows and potential optimizations
  • Create graphics and dashboards to provide project teams with information and data correlations
  • Build relationships with clients to become a trusted advisor in the digital space
  • Stay current on market trends and look for ways to improve processes
  • Plan and schedule all necessary training for staff working on the program
  • Stay updated on new technology and industry trends to serve the client's best interests through project workflows
  • Manage and delegate program work to Advanced Manufacturing staff with the help of the Integrated Design Team Manager
  • Manage new product implementations from concept through production launch and process sign-off
  • Engage with appropriate IT and Operations Subject Matter Experts to ensure the program has the resources needed to support the overall scope of a project’s technology
  • Write and estimate proposals for new work within the program
  • Drive cost reductions through innovative application implementations

Requirements

industry knowledge
leadership
7+ years
communication
time management
bachelor's degree
  • Proposals & Industry Knowledge
  • Demonstrate a proven track record of successfully leading digital delivery teams
  • 7 or more year of experience in a Digital Delivery role
  • Exhibit excellent written and verbal communication skills when communicating with Jacobs disciplines, project managers, leadership and clients
  • Possess excellent time management skills and the ability to quickly prioritize work
  • Technical, professional, or bachelor's degree in a relevant discipline including Architecture, Engineering, Drafting

Benefits

Information not given or found

Training + Development

Information not given or found
Company

Overview

Founded 1947
Year Established
The firm was established in 1947 by Joseph J. Jacobs as a small engineering venture.
Revenue $14–16B
Annual Revenue Range
The company generates annual revenue between $14 billion and $16 billion.
Backlog $22B
Backlog Value
The firm maintains a robust backlog of approximately $22 billion.
Rank #1 ENR
Top 500 Rank
The company consistently ranks at the top of ENR's Top 500 Design Firms list.
  • Headquartered in Dallas, it has evolved into a global powerhouse delivering consulting, technical, scientific and project delivery services.
  • Its portfolio spans transformative projects—clean water systems, data centers, rail expansions, offshore wind roadmaps, and wastewater plants.
  • Specialising in advanced manufacturing, cities & places, energy, environmental, national security & defense, life sciences, transportation and water sectors.
  • Jacobs has reshaped itself via key moves—spinning off government services, acquiring CH2M in 2017, and exiting traditional oil & gas units.
  • Projects often tackle high-stakes, complex challenges: wastewater treatment in Vancouver, LIRR station upgrades, and AI data centres in Portugal.
  • Unusually, the firm shifted its HQ from California to Dallas in 2016 to align with its expanding national and global reach.

Culture + Values

  • We do things right. We always act with integrity – taking responsibility for our work, caring for our people and staying focused on safety and sustainability. We make investments in our clients, people and communities, so we can grow together.
  • We challenge the accepted. We know that to create a better future, we must ask difficult questions. We always stay curious and are not afraid to try new things.
  • We aim higher. We do not settle – always looking beyond to raise the bar and deliver with excellence. We are committed to our clients by bringing innovative solutions that lead to profitable growth and shared success.
  • We live inclusion. We put people at the heart of our business. We embrace different perspectives, collaborating to make a positive impact. Through an unparalleled focus on inclusion with a diverse team of visionaries, thinkers and doers, we build trust – in each other and across our company.

Environment + Sustainability

100% Renewable Energy
Sustainability Achievement
Achieved 100% renewable energy and net-zero carbon emissions for operations (Scopes 1, 2, and business travel) in 2020, aligned with the PAS 2060 standard.
61% Emissions Reduction
GHG Reduction Milestone
Reduced total value-chain GHG emissions by 61% by FY 22 (from FY 19 baseline) to 130,232 tCOâ‚‚e, maintaining net-zero for Scopes 1, 2, and travel emissions after offsets and certificates.
$50/tonne COâ‚‚e
Carbon Pricing Initiative
Introduced carbon pricing of $50 USD per tonne COâ‚‚e on business travel, with generated revenue funding carbon reduction initiatives.
65% Suppliers Target
Supplier Sustainability Commitment
Committed to ensuring 65% of suppliers by spend have science-based targets by 2025.
  • Committed to becoming carbon negative for operations and travel by 2030.
  • Science-based target for full value-chain (Scope 1, 2, and 3) net-zero greenhouse gas emissions by 2040.
  • Joined The Climate Pledge: carbon-neutral by 2040, a decade ahead of Paris Agreement.
  • Introduced carbon pricing ($50 USD per tonne COâ‚‚e) on business travel with generated revenue funding carbon reduction initiatives.
  • Launched inaugural sustainability-linked bonds in FY 23 tied to gender equality (UN SDG 5/10) and climate action (UN SDG 13).
  • Climate Action Plan: ensure every project becomes a climate-response opportunity; maintain carbon neutrality and 100% low-carbon electricity.

Inclusion & Diversity

45%
Female or Ethnically Diverse Representation
45% of the Board of Directors are female or ethnically diverse.
63%
Diverse Executives
The Executive Leadership Team comprises 63% diverse members.
40%
Women in Leadership
40% of the Executive Leadership Team are women.
8 Networks
Employee Networks
Eight employee networks representing diverse groups within the company.
  • To be the employer of choice and recognized globally for attracting diverse talent where inclusion is our differentiator in bringing innovative thought and solutions to our clients.
  • Create an environment where diverse employees want to join, feel they belong and will thrive.
  • Underwent full pay equity review annually, with budget allocated to rectify inequities in like‑for‑like roles.
  • Instituted inclusion and diversity goals within senior leadership compensation metrics since FY 19.
  • Committed to launching conscious inclusion training for all employees.
  • Partnered with external organizations (e.g., NSBE, SHPE, Catalyst) and recognized by HRC, Disability Equality Index, Times Top 50 Employers for Women, Australia WGEA Employer of Choice.
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