Facilities Services Coordinator

Overview

Coordinate office relocations, space changes, and furniture management projects.

Key Responsibilities

• cmms tickets
• sla management
• furniture inventory
• asset tracking
• project timelines
• client relations

Tasks

-Find and implement costs saving ideas monthly -Manage multiple concurrent projects while maintaining quality and deadlines -Conduct pre-move site assessments and post-move quality checks -Assist and complete weekly/monthly physical audits of space, as needed. -Resolves problems associated with building services (conference rooms, workstations) as needed. -Manage move-related documentation, including floor plans, asset inventories, and change orders -Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction -Develop detailed move project timelines and communicate schedules to all stakeholders -Work within JLL and Client CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) -Maintain furniture inventory database and track asset lifecycle -Assess furniture needs for new hires, relocations, and space reconfigurations -Coordinate with internal teams (HR, IT, Security) and external vendors -Coordinate with moving vendors, IT teams, and security to ensure seamless transitions -Assist with preparing project budgets and track expenses against allocated funds -Ensure that facilities are following applicable building, health, safety, and fire codes and regulations -Support existing contracts for facilities within your geographical areas -Ensure compliance with ergonomic standards and accessibility requirements -Work with vendors for furniture procurement, delivery, and installation -Assists management and JLL team with operational reporting, budgeting, financial audits, and purchasing as necessary -Accomplish key performance indicators as identified by Management. -Supports requests associated with JLL management, operations and financial audits -Plan, coordinate, and execute employee relocations, department moves, and office expansions -Proactively develop and maintain client relationships -Provide regular project status updates to management -Coordinate furniture installations, modifications, and removals -Complete all reports at their scheduled intervals (weekly, monthly, quarterly) -Establish strong relationships with clients, vendors and staff. -Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved

Requirements

• bachelor's
• cad
• project management
• microsoft office
• 2-4 years
• floor plans

What You Bring

-Bachelor's degree in Facilities Management, Business Administration, or related field (or equivalent experience) preferred -Capacity to deal with ambiguity and solve complex problems effectively -Proficiency in project management software and Microsoft Office Suite -Excellent written and verbal communication skills -Strong organizational and multitasking abilities -Physical ability to conduct site inspections and oversee installations -Have the ability to understand and read basic floor plans. -Detail-oriented with strong problem-solving skills -Customer service mindset with professional demeanor -Experience with CAD software or space planning tools (preferred) -Pays attention to details. Makes a conscious effort to understand causes instead of just the effects -Proactive in finding improvement projects and following through on a plan to complete projects -2-4 years of experience in facilities management, move coordination, or project management -Ability to work under pressure and manage tight deadlines -Excellent interpersonal, communication, organizational and management skills

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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