NOC Engineer II (Overnight)

Overview

Monitor and resolve network issues overnight for client infrastructure.

Key Responsibilities

• network troubleshooting
• ticket updates
• network monitoring
• lan configuration
• documentation
• client liaison

Tasks

Troubleshoot and resolve simple to complex network outages (layers 1-3) and service interruptions Use established policies and procedures to provide timely and accurate ticket updates Use network monitoring tools and ticket tracking systems to help diagnose, record, and resolve network issues Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operation systems Provide end-to-end network documentation Participate in an on-call rotation with other NOC engineers Liaison between engineering group and client staff – both technical and non-technical personnel Work in a group/team setting Monitoring client infrastructure daily.

Requirements

• ccna
• tcp/ip
• bgp
• nat
• radius
• wi‑fi

What You Bring

-U.S. citizens. -Effective communication skills -Ability to work independently and maintain fast-paced milestones and deliverables -CCNA Certification or better -TCP/IP, IP addressing, telnet, SSH experience -Experienced supporting a BGP environment and other routing protocols (Static, EIGRP, and OSPF) -Strong customer-facing skills and business etiquette -Self Development. You are personally and professionally committed to continuous improvement. You take a whole approach to learning: books and academics, experience at work, and learning from your peers. -Lawful permanent residents (Green Card holders). -Experienced with Large Scale NAT or Carrier Grade NAT appliances and Load Balancers -Bachelor's degree in engineering, IT, or commensurate experience -Understanding of the NOC's escalation, incident management, and change management processes and procedures. -A Wireless Certification (CWNA/CWNP, Cisco, or Aruba) -Technical Aptitude. Some projects we take on have subtle differences, and others present obstacles we haven't faced yet. You can apply your baseline knowledge and natural technical aptitude to help you with easy tasks and challenging issues. -Experienced supporting Radius, DHCP, and DNS servers -Knowledge of large enterprise and campus LANs, Wi-Fi/WLANs

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Benefits

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way. -Paid Parental Leave -Competitive benefit packages -Salary: $31-$40 per hour -Thousands of LinkedIn Learning courses -Flexible working opportunities -Vacation starting at 15 days increasing with length of service -10 days paid sick leave -4 days off each year to volunteer -Individuals granted asylum or refugee status.

About Boldyn Networks

-Founded with a vision to reshape the connectivity landscape, Boldyn Networks has become a driving force in modern network solutions. -Specializes in providing cutting-edge infrastructure for telecommunications and energy sectors. -Focused on delivering high-performance network systems for both urban and rural areas. -Works on large-scale projects that enhance connectivity for diverse industries, from utilities to transport. -Known for tackling complex infrastructure challenges and ensuring future-proof networks for clients. -With a global presence, Boldyn Networks continues to innovate and lead in the network services industry.

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